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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
379 Reviews
Here at Capitol Garage Inc, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
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Showing 379 reviews
July 17, 2022
I have worked with this dealership before and have been impressed with their professional and knowledge of the products they sell. I live in NM and Gary has always been a great person to work with when I c impressed with their professional and knowledge of the products they sell. I live in NM and Gary has always been a great person to work with when I come to CT, solving my problems and getting me back on the road. More
by Bonster
Employees Worked With
Gary in Service.
June 21, 2022
The people in the service department are friendly. Knowledgeable. They take time with you to make sure that you understand what's going on. Service department as well versed in our vehicles, as well a Knowledgeable. They take time with you to make sure that you understand what's going on. Service department as well versed in our vehicles, as well as the collision part of the business. In the collision department. She's super smart girl in a very friendly. Does anything to make sure that you're comfortable, or do you need anything. More
by Donna
Employees Worked With
Jillian, Rachel, and Gary.
June 13, 2022
Just leased our 3rd car with Capitol - Jaime is an absolute pleasure to do business with and could not make things easier when it comes to purchasing a car or leasing! His customer service goes above absolute pleasure to do business with and could not make things easier when it comes to purchasing a car or leasing! His customer service goes above and beyond. More
by Carla A.
Employees Worked With
Jaime Lebron
May 26, 2022
I just recently bought a truck from Kevin while being out of state. They went above and beyond to make it an easy process, always answered my calls and paperwork was very fast to get to me. of state. They went above and beyond to make it an easy process, always answered my calls and paperwork was very fast to get to me. More
by Ben Tardiff
Employees Worked With
Kevin, Al and Rubin
May 26, 2022
Bought a new Ram from this dealership. Settled on a price and a value for my trade and agreed to purchase. Then they told me the truck had been VIN etched and I would have to pay another $ Settled on a price and a value for my trade and agreed to purchase. Then they told me the truck had been VIN etched and I would have to pay another $200. When I got home I looked at the glass and it had not been VIN etched. After battling with them they finally gave back my money. Then they told me they had to charge me $400 to register the truck,and if it was less they would refund the difference. They registered the truck and sent me the registration but no check for the difference also no receipt from the dmv. I called them up and they said they would send a copy of the receipt.Three weeks later no check and no receipt. I went to the dmv and they gave me the receipt and it turned out I had overpaid by almost $300. I called them up and they said they owed me the money and they would send a check. 2 weeks later they are basically saying the check is in the mail. I don't think I'll see it at this point so I have been in touch with the attorney general, hopefully they can help. Stay away from these people, they are crooks, plain and simple More
by redheadedmonster1
Employees Worked With
Phil Price
