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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
379 Reviews
Here at Capitol Garage Inc, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
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Showing 379 reviews
May 04, 2022
"Customer satisfaction," my purchasing moment at Capitol's. Emily Haythorn showed an exemplary approaching tagged with yet to see elsewhere deliverance of excellency. Emily was gracious, courteous, Capitol's. Emily Haythorn showed an exemplary approaching tagged with yet to see elsewhere deliverance of excellency. Emily was gracious, courteous, aware of both sides of the coin (buyer and seller;) therefore, resourceful. Also, Emily's coworkers and management were available so that all questions found answer, efficiently--at Capitol I saw teamwork at best. Sometime later, I drove off on new my Gladiator with the certanty I had just had a solid, buying experience. Thank you. I'm happy with the Jeep. More
by mr.ggirardi
Employees Worked With
Emily Haythorn, coworkers, manager
May 02, 2022
Pleasant no nonsense experience. From the moment I entered the door until the minute I finalized the deal, I was treated as a valued customer.I would highly recommend this dealershi From the moment I entered the door until the minute I finalized the deal, I was treated as a valued customer.I would highly recommend this dealership, I’m glad I made the trip! More
by rjf6898
Employees Worked With
Rueben Sosa & Emily Haythorn
May 01, 2022
I recently purchased a 2016 Nissan rouge , and I’m so pleased . The fastest car service I’ve ever had I thought the process was going to be long and disappointing, but I was wrong those gentlemen helped pleased . The fastest car service I’ve ever had I thought the process was going to be long and disappointing, but I was wrong those gentlemen helped me and did not talk me into anything I didn’t want. I didn’t need to phone a friend to ask for help like other dealers try to tell you to ask someone to co-sign. I would recommend anyone to come to this dealership to purchase their next vehicle, and I will be back for my second purchase after I graduate!!!! More
by Shawia
Employees Worked With
N/A
May 01, 2022
Very knowledgeable and helpful with any questions I had. I couldn’t be happier with the service I got. The associates worked as a team to meet my needs. I couldn’t be happier with the service I got. The associates worked as a team to meet my needs. More
by olsenet27
Employees Worked With
Jimmy Yilmaz
April 28, 2022
Brought my new Jeep in for it’s first service. Nice waiting room very clean and free water. Most peaceful part of my day. Great job and a short wait. Nice waiting room very clean and free water. Most peaceful part of my day. Great job and a short wait. More
by swinters41059
Employees Worked With
Joe
April 27, 2022
Bought a 2022 Ram 2500 for Jimmy at Capitol. Can't say enough about how nice he treated my wife and I he was very knowledgeable about his product Can't say enough about how nice he treated my wife and I he was very knowledgeable about his product More
by packman
Employees Worked With
Jimmy Yilmaz
April 25, 2022
I bought a 2015 Jeep grand cherokee from Capital garage and they told me I had a 2 month warranty. I bought the Jeep and had it checked out at another garage and they found that the timing chain cover was and they told me I had a 2 month warranty. I bought the Jeep and had it checked out at another garage and they found that the timing chain cover was leaking oil and a bad motor mount. I called them back and told them about the problems and they said I have no warranty. That have to purchase the warranty. At time of sale they said if I want 4 year warranty it would cost extra. But still said I had a 2 month warranty So I pay $21,600 No Warranty when I sign the paper for the car they show me a paper they tell me this is your two month warranty I sign it And he Take all the paperwork They put it Inside envelope so when I check the car and I find a problem in the car and I call and they say you don’t have warranty when I check the envelope he give it to me the paper for warranty is not Inside the envelope This is my second bad experience with the dealers what should I do I don’t know More
by hussein.alqaraghauli
Employees Worked With
Rob
April 20, 2022
Lies. Traded a 2017 Wrangler for a 2022. Due to equity in trade I was to leave with a check for $4000. Manager Jaime Lebron came over to my wife and I t Traded a 2017 Wrangler for a 2022. Due to equity in trade I was to leave with a check for $4000. Manager Jaime Lebron came over to my wife and I to explain that since there was no one that could cut a check one would be sent the following day (Tuesday). After not receiving a check I called and spoke with my salesman, Phillip Price, who assured me he would find out and call me back. He did not. I'm not sure how he got my wifes phone number but he called her and stated that a check had been mailed. A week later after not receiving a check I stopped into dealer. At this time Mr Price stated that a check had not been mailed and could not be until they received title to trade vehicle. Tonight a week and a half later still no check, so I stopped again at dealer. This time they said they knew nothing about a check being late. Mr Lebron also stated he had never in his life met or seen me. One heck of a way to do business. More
by Buzz Off
Employees Worked With
Jaime Lebron, Jeremy (?) and Phillip Price.
