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Capitol Chrysler Dodge Jeep RAM

Willimantic, CT

4.4
372 Reviews

1520 W Main St

Willimantic, CT

06226

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Showing 372 reviews

December 23, 2021

Just had recalls and oil change completed on my new Jeep Grand Cherokee L. Rachel, the Service Dept, and John (the shuttle driver) really exemplified customer service at its best! Thanks and Merry Christmas More

by GL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel at Service desk, and John shuttle driver, Tony the salesman
November 23, 2021

Going to dealership can be nerve reckoning, but Tony made me feel calm & at peace. He & the other staff were attentive to me and I appreciate that vey much. Tony energy & honesty is unmatched! I most definit More

by Jacqui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony & the whole staff were awesome!
November 13, 2021

Great service; awesome people! I felt like I was in very good hands buying my first car! More

by christinaml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
November 05, 2021

Fantastic Customer Service very friendly and accommodating. Would buy another vehicle here in a heartbeat and I live in Long Island Ny so I have to travel. Great dealer. More

by Dkrupnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
November 02, 2021

I always ask Capitol Garage what their recommendations are to keep my jeep running well because I love my jeep. They always give great advice! I like working with the Service Dept. Friendly, professional More

by jjdalemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
November 01, 2021

This is my 2nd visit to Capitol. Service was excellent. Problem diagnosed and fix in an acceptable time frame. Staff was courteous and professional. More

by Glenn.ward.4ios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
October 23, 2021

I have all service done at Capitol, plus just got new tires recommended by Gary which are great. I feel confident that when I leave the shop that my vehicle is well taken care of. More

by Dan W
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bennett
October 22, 2021

Everyone was very pleasant and helpful Tony went out of his way to answer questions and demonstrated the vehicle’s operation More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lukas
October 21, 2021

Great service. The truck was ready when they said it would be. They even asked if I wanted coffee or watet. More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
October 15, 2021

The staff is always welcoming and friendly. There are two great waiting areas; one indoors with water, coffee or hot cocoa. There is a tv and candy treats. The other area is a covered outdoor patio. Service More

by JenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
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