Capitol Chrysler Dodge Jeep RAM

I can not say enough about the guys at Capitol! They truly go out of their way to make sure you get what you are looking for and always get you the best deal they can! They make the process smooth And truly go out of their way to make sure you get what you are looking for and always get you the best deal they can! They make the process smooth And stress free! Thank you guys so much! I'm really enjoying my new grand Cherokee! More

We had several issues which required the vehicle to stay a few days to troubleshoot. They couldn't get the issues to reaccure other than the main battery to be replaced. So far those issues still have not a few days to troubleshoot. They couldn't get the issues to reaccure other than the main battery to be replaced. So far those issues still have not reaccured and the jeep is running great! More

The service by Gary was excellent. He kept me fully informed re costs and timing. informed re costs and timing. More

4th vehicle I have bought from Capitol. Jacob Rondeau walked me through the entire process, and worked with finance to get me a good price. He also explained the "bells and whistles" for my new vehicle. walked me through the entire process, and worked with finance to get me a good price. He also explained the "bells and whistles" for my new vehicle. No gimmicks or fast talk involved. Love the vehicle and totally satisfied with Capitol Garage. More

I encountered an interesting experience while attempting to evaluate a used car for purchase. The car in question has been on the lot since at least June '21 according to carfax documentation and a prior p to evaluate a used car for purchase. The car in question has been on the lot since at least June '21 according to carfax documentation and a prior personal visit to the lot (looking at a different car). Upon our visit in Sept '21 the vehicle had not been moved in quite sometime as evident from the dead grass underneath, mud crusted tires once moved.... oh yes, the dead battery and broken hood latch. After assisting the sales rep with getting the hood open and vehicle jump started.... the car drove well. We also pointed out the cracked and peeling sunroof gasket and the misaligned trunk panel. All in all, I did still want to 'negotiate' a price. I was taken aback by what came next- The sales rep returned from the normal manager discussion and it resulted in them informing me that the vehicle price was just being updated that day(Saturday) to $18,995 from the web price I came in with ($16,995). I had the lower price still on my phone (since scanning the QR code on the car but 30 minutes before) - yup refreshing the page showed the higher price. In their graciousness, they of course would honor the web price... but only if I wanted to buy the car that day. I walked out, disgusted. I realize that c*vid has caused many issues, car inventory being one of them... the inability to negotiate clearly one of them.... however this tactic was over the top in my opinion. P.S. The following business day the inflated web price is already $700 lower--clearly they upped it too much. I certainly hope with the extra $1,400 they might be proactive and replace the hood latch cable, battery and sunroof gasket. --- probably not. More

Brought in an older vehicle for recall work. Service department treated me as if I had brought in a brand new car. Very friendly staff. department treated me as if I had brought in a brand new car. Very friendly staff. More