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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 372 reviews
June 22, 2021
I can't say enough great things about Capitol and my experience there. I was looking to get out of my lease into a newer vehicle and they made the entire process so easy. Nick Goodwin is the best salesm experience there. I was looking to get out of my lease into a newer vehicle and they made the entire process so easy. Nick Goodwin is the best salesman I've ever worked with. He's patient and knowledgeable. All of the employees I encountered were amazing, and several of them brought over candy and goodies for my young son. I love this place! More
by Zulpie6
Employees Worked With
Nick Goodwin
June 20, 2021
I recently found myself needing a new vehicle due to being in a car accident. I went to Capitol and was not disappointed. I walked into the dealership on June 15, 2021 not really knowing what I should g being in a car accident. I went to Capitol and was not disappointed. I walked into the dealership on June 15, 2021 not really knowing what I should get but needing to drive away in something that day. Michele was a great saleswoman whom I felt no pressure from, which is important to me. I walked out of a dealership the day before due to the pressure I felt from the saleswoman I was dealing with. I drove 5 different vehicles and decided on the 2016 Jeep Renegade. She was knowledgeable about each vehicle I drove and helped me make the best decision based on my needs, desires and our family's payment budget. Juan, in finance was also good to deal with. I was there all day and Michele did not even get to eat lunch, neither did I. I would highly recommend this dealership and this particular salesperson. More
by Barbara C.
Employees Worked With
Michele Wilson, Juan
June 18, 2021
At the dealer they were great people to work with and I will recommend anybody of my family and friends to visit the dealer to purchase a vehicle thxs for your service will recommend anybody of my family and friends to visit the dealer to purchase a vehicle thxs for your service More
by JuanPG
Employees Worked With
Al Curtis , Juan Alamo
June 10, 2021
Excellent dealership. Especially the customer service in the Service Department. Derek is especially capable and quite easy to work with. Ease of scheduling an appointment is also great. the Service Department. Derek is especially capable and quite easy to work with. Ease of scheduling an appointment is also great. More
by Buddy
Employees Worked With
Derek
June 10, 2021
From start to driving home with my new Jeep, the experience was exceptional. Emily was personable and knowledgeable. She was able to answer my many questions regarding the Jeep as well as finance qu experience was exceptional. Emily was personable and knowledgeable. She was able to answer my many questions regarding the Jeep as well as finance questions. Kudos also to Juan and Jaime for getting everything in order, going above & beyond and making it a comfortable car buying experience. I will return to Capitol for service and my next Jeep purchase! More
by behindplate33
Employees Worked With
Emily, Juan, Jaime
June 08, 2021
Recently purchased a ram 2500 the staff there is very friendly they went out of their way to pick my vehicle from another dealer and had it delivered on time friendly they went out of their way to pick my vehicle from another dealer and had it delivered on time More
by J. Erickson
Employees Worked With
Jacob Rondeau
June 05, 2021
One of the best experiences I’ve had with a car dealership. Sales team was not pushy and was very efficient in handling the paperwork. I was able to drive home the same day I came in, despite it dealership. Sales team was not pushy and was very efficient in handling the paperwork. I was able to drive home the same day I came in, despite it being a holiday (Memorial Day). Would definitely recommend to anyone looking for a Ram/Jeep/Dodge/Chrysler product. More
by ccouillard
Employees Worked With
Michelle, Lou, and Jason
June 01, 2021
Great Service & Parts Dept. Car was serviced and fixed. very nice waiting lounge and everyone was very polite and courtesy was top priority. Thank You very nice waiting lounge and everyone was very polite and courtesy was top priority. Thank You More
by jbcolton
Employees Worked With
Gary
May 24, 2021
Dealer ship and Gary from service was superior. However, oil change was a little pricey compared to services performed in South Carolina. Repeat customers should receive a 5% discount. oil change was a little pricey compared to services performed in South Carolina. Repeat customers should receive a 5% discount. More
by raymercier53@gmail.com
Employees Worked With
Gary
May 21, 2021
Emily Haythorn, Tom Pearson and the whole Capitol crew were great! Patient, understanding, competent, efficient and conscientious. I can honestly say that this has been the most positive experience I've e were great! Patient, understanding, competent, efficient and conscientious. I can honestly say that this has been the most positive experience I've ever had in the purchase of a new car. My experience over the past 40 years of car buying is that, unfortunately, it is often unpleasant. It doesn't have to be. Capitol does a good job of treating everyone with respect. More
by NK Guy
Employees Worked With
Emily Haythorn, Tom Pearson
