Capitol Chrysler Dodge Jeep RAM

By far the easiest and nicest group of people to deal with. Michele was amazing, very accommodating to my schedule and very friendly. She answered all my questions and was very helpful with everything. E with. Michele was amazing, very accommodating to my schedule and very friendly. She answered all my questions and was very helpful with everything. Everyone I dealt with was just great! Will definitely buy from them again! More

Worse customer service and wouldn't recommend anyone going here to get a vehicle fixed. They have had our jeep for a few weeks trying to figure out an issue. They finally found it is leaking from the he going here to get a vehicle fixed. They have had our jeep for a few weeks trying to figure out an issue. They finally found it is leaking from the headgasket which they replaced along with a new head last year. So they take it apart and now realize they stripped all the head bolts out and that's what caused it to leak so now instead of taking care of it and admitting they messed up they want to put it under the warranty of the vehicle which will take a few weeks to figure out from what they are telling us. Every time we go to get information we get different answers from every person there. They have zero communication with eachother. Absolute worse place I've ever had to deal with. Seems as ever since they sold out to Gates I've heard nothing but problems from them. Wouldnt recommend anyone going there just save yourself the headache More

Just bought a Ram pick up from Capitol Garage. It was a great experience! Jimmy Yilmaz was our salesperson. He made the whole process easy and fun. I highly recommend the dealership and Jimmy! great experience! Jimmy Yilmaz was our salesperson. He made the whole process easy and fun. I highly recommend the dealership and Jimmy! More

Took my car in for service. Gary and the service team are always first rate, attentive and helpful. It's nice to call a place and they know your name immediately. This has always been my experience wit are always first rate, attentive and helpful. It's nice to call a place and they know your name immediately. This has always been my experience with these folks. More

The service is great people are friendly and hospitable because of this and there efforts they make it easy to continue on doing business with them, hospitable because of this and there efforts they make it easy to continue on doing business with them, More

Yes with caveats. I booked a 08:00 appointment but made the mistake of saying by the end of day was ok if they needed the time (Oil change, Inspect/adjust brakes, Reindex right rear wheel, Reset TPMS), the the mistake of saying by the end of day was ok if they needed the time (Oil change, Inspect/adjust brakes, Reindex right rear wheel, Reset TPMS), they waited till the end of day to work it, I specifically asked for the TPMS to be reset because a previous dealership did not when I had new rims put on my truck. This is the third dealership that didn't/couldn't reset the TPMS which for a dually can be confusing to monitor. I didn't check when I left because I was to busy jabberjawing and forgot to till I was home. I did let them know about it and was told to come back but I live over a 1/2 hour away so it will be few days till I'm free. I believe if I had caught it there they would have taken care of it and if you don't want to wait all day tell them you need it immediately. Average rating for average service I can get anywhere. More

Straight forward , no BS purchase experience. Price was as advertised on the internet with no surprises. Highly recommend Capitol for Jeep purchase. They blew Lorenson Chrysler /Jeep of Old Saybrook out of as advertised on the internet with no surprises. Highly recommend Capitol for Jeep purchase. They blew Lorenson Chrysler /Jeep of Old Saybrook out of the water with price and friendliness. More

I decided to buy a used car today I had nick Goodwin as a sales person all around was extremely happy with the service received a sales person all around was extremely happy with the service received More

Excellence in customer service. Friendy and welcoming environment, always looking to meet client's needs for vehicle preference, and affordability. Recommend this is my second time around. environment, always looking to meet client's needs for vehicle preference, and affordability. Recommend this is my second time around. More

Was in desperate need of a delivery truck for my company. Located one at Capitol Dodge. Jacob and Stan were a great help in finding the right truck at the right price. Everyone was extremely professional and Located one at Capitol Dodge. Jacob and Stan were a great help in finding the right truck at the right price. Everyone was extremely professional and friendly and they made the process very easy and was done in a timely manner. Will not hesitate to use this dealership again. More