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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
375 Reviews
Here at Capitol Garage Inc, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:30 AM
Tuesday 9:00 AM - 6:30 AM
Wednesday 9:00 AM - 6:30 AM
Thursday 9:00 AM - 6:30 AM
Friday 9:00 AM - 6:30 AM
Saturday Closed
Sunday Closed
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Showing 375 reviews
August 27, 2023
Great experience buying from capital Chrysler even from out of state mostly over Emails with Steve and Shira there sales team answering all my questions and concerns and when we got to capital Chrysler S out of state mostly over Emails with Steve and Shira there sales team answering all my questions and concerns and when we got to capital Chrysler Shira greeted us with ice cold water and took us right out to see the Jeep they had all ready for us to road test the Jeep was all that they said it was and more we purchased the Jeep And drove home the same day thank u Steve and Shira I’m very happy with my purchase! More
by stevetheplumber123
Employees Worked With
Stephen Lander, Shira Zimmerman
August 26, 2023
Capitol has been my go-to repair and service shop for over 20 years. The intake people are always knowledgeable and helpful, and the work is always done right and competitively priced. I've also purch over 20 years. The intake people are always knowledgeable and helpful, and the work is always done right and competitively priced. I've also purchased 3 certified used cars, and that whole experience was always agreeable. More
by my2archtops
Employees Worked With
Derek Rudge, Rachel Rolli, Gary Bennett
June 20, 2023
The customer service was poor and they struggled to stand behind a newly purchased vehicle through their partnership with Enterprise. Once we bought the car we immediately had major issues with it. When th behind a newly purchased vehicle through their partnership with Enterprise. Once we bought the car we immediately had major issues with it. When those issues were raised we were given limited options. My wife was almost sent home without any mode of transportation until I objected. We were then given a dirty Jeep not comparable to our brand new one. Following that we were left with the option to get a rental due to the delay on the parts. We were forced to go through Enterprise and they gave us a Hyundai Elantra that had cigarette burns in it and again was not comparable to the Jeep from a space and seating perspective, Enterprise and Capital were unable to remedy this and gave its the run around for a couple weeks until the Jeep was fixed. Capital also has never delivered our floor mats that were included in the purchase. They also were unaware of a recall that another Jeep dealer told us about and it was not fixed while they had our car for 2 weeks. More
by KCS
Employees Worked With
Mike Resnick, Gary Bennett
April 28, 2023
My experience was terrific from ordering through delivery . The car was ready to go quickly, my salesperson was very helpful teaching me the ins and outs of my new Jeep. . The car was ready to go quickly, my salesperson was very helpful teaching me the ins and outs of my new Jeep. More
by betsytubridy
Employees Worked With
Phil Antupit
April 20, 2023
Awesome people on staff. Willing to do whatever they can to make your problem easier to handle.Satisfaction is there goal Willing to do whatever they can to make your problem easier to handle.Satisfaction is there goal More
by mason1312
Employees Worked With
Jillian Knox, Derek Rudge, Rachel Rolli, Gary Bennett
April 11, 2023
These guys (Steve, Mike and Ruben) did a great job! I never felt pressured at all and they got me into a black Chevy for a great price. Thanks to you all I never felt pressured at all and they got me into a black Chevy for a great price. Thanks to you all More
by Matth007
Employees Worked With
Steve Lander, Mike Resnick, Ruben Sosa
