Capitol Chrysler Dodge Jeep RAM - Service Center

Bad service / wasted 4 days and hundreds dollars I brought my car in for an oil change and to fix three things: lights on the shifter periodically work, no heat coming through the vents, and a slow l I brought my car in for an oil change and to fix three things: lights on the shifter periodically work, no heat coming through the vents, and a slow leak in the passenger front tire. They could have told me all three needed to be replaced and i would have paid it just so it's fixed I called them (because they'll never call you) and joel (the service guy) said they are only going to fix the heater core and that my other problems don't exist. I wanted these things fixed and would have paid to replace 2 or 4 tired if needed and replaced the center console lights if needed. However they kept telling me there is no problem and they won't fix it. They day i picked it up i had them quote me on some tires. However after paying for a rental for 4 days, i think i'd rather go somewhere thats a little quicker. I will pritty much go anywhere that can give me solutions to my car problems and not just tell me there is no problem. When I picked up my car there were these red mechanic rags in my car. There was about 2 dozen of them. My car was parked tightly in the far back (like a 40 point turn was needed to get out). I brought the rags to the front counter and they all looked at me like i was crazy. I asked joel if someone could reset my oil change light (for some reason they don't do that during the oil change). He sat in my car for 5 minutes then said its all done. It wasn't. The light was still on but i was done with them at this point. Don't waste your time here, its not worth it. More

Good experience I purchased my Fiat 500L, used from Capitol. They have provided outstanding service while being polite and accommodating. I will continue to take my c I purchased my Fiat 500L, used from Capitol. They have provided outstanding service while being polite and accommodating. I will continue to take my car there for service. More

Service department stinks The service department stinks. We bought a 2016 Dodge Ram last October 2016, the truck was in storage and just came out. The air conditioning wasn't w The service department stinks. We bought a 2016 Dodge Ram last October 2016, the truck was in storage and just came out. The air conditioning wasn't working. We brought the truck in last Weds. 9/6/17 to find the problem & you tech couldn't find anything wrong so they had to call Chrysler and we were promised a call back the next day or Friday morning. Called 3 times on Friday and left messages. As of today, 9/13 NEVER received a call back. I will be spreading the word and now taking truck to another dealership. More