Capitol Chrysler Dodge Jeep RAM - Service Center
Willimantic, CT
103 Reviews of Capitol Chrysler Dodge Jeep RAM - Service Center
Yes with caveats. I booked a 08:00 appointment but made the mistake of saying by the end of day was ok if they needed the time (Oil change, Inspect/adjust brakes, Reindex right rear wheel, Reset TPMS), the the mistake of saying by the end of day was ok if they needed the time (Oil change, Inspect/adjust brakes, Reindex right rear wheel, Reset TPMS), they waited till the end of day to work it, I specifically asked for the TPMS to be reset because a previous dealership did not when I had new rims put on my truck. This is the third dealership that didn't/couldn't reset the TPMS which for a dually can be confusing to monitor. I didn't check when I left because I was to busy jabberjawing and forgot to till I was home. I did let them know about it and was told to come back but I live over a 1/2 hour away so it will be few days till I'm free. I believe if I had caught it there they would have taken care of it and if you don't want to wait all day tell them you need it immediately. Average rating for average service I can get anywhere. More
Top of the line service! Would very much recommend this dealer to anyone that needs their vehicle serviced. The service desk made me feel welcomed and confident they will get the job done. dealer to anyone that needs their vehicle serviced. The service desk made me feel welcomed and confident they will get the job done. More
When I take my jeep to capital chrysler jeep in williamantic my jeep gets the best of service. I don't let anyone else touch my jeep. Everyone is friendly. Thank you. williamantic my jeep gets the best of service. I don't let anyone else touch my jeep. Everyone is friendly. Thank you. More
Capitol did a fantastic job repairing my car. They had great customer service and finished when they say the would. I would definitely recommend capitol to a friend. great customer service and finished when they say the would. I would definitely recommend capitol to a friend. More
OUTSTANDING service department! Gary is awesome & always ensures all areas of concern were addressed & resolved at 💯. Never had an issues with scheduling or waiting time ensures all areas of concern were addressed & resolved at 💯. Never had an issues with scheduling or waiting time More
I bring my 2015 Grand Cherokee for all my servicing needs. Comfortable waiting room and service department always friendly, courteous and fully explain diagnostics and work that was done. needs. Comfortable waiting room and service department always friendly, courteous and fully explain diagnostics and work that was done. More
This dealership provided great service & were especially informative with me about the issues with my car. I will go back for continued service on my car if anymore issues arise. informative with me about the issues with my car. I will go back for continued service on my car if anymore issues arise. More
I was taken care of immediately upon arrival. Excellent personal service and knowledge of my issues. Dealership is extremely clean with a nice waiting area which also had coffee available personal service and knowledge of my issues. Dealership is extremely clean with a nice waiting area which also had coffee available More
Would give 5, but my car was returned dirtier than I left it there. It was returned with grease all over my headliner. As well on the outside of my car. It also smelt like no seat covers were used to protect it there. It was returned with grease all over my headliner. As well on the outside of my car. It also smelt like no seat covers were used to protect my seats. I was extremely happy that after at least 5 visits to Troiano, Capitol was able to figure out was wrong after the first visit. More