Capitol City Ford Greenfield

Great service, stopped by dealership, talked with service writer and let him know my needs and time frame and set up time for repairs, truck was done when I needed i stopped by dealership, talked with service writer and let him know my needs and time frame and set up time for repairs, truck was done when I needed it back and ready to go More

Helpful informative Responded to every contact in a timely manner. Was treated very nice. Informative. Very kind. Met us to sell the car when on his vacation Responded to every contact in a timely manner. Was treated very nice. Informative. Very kind. Met us to sell the car when on his vacation More

New Car Purchase We purchased a new vehicle at Inskeep Ford in Greenfield. Tim Lee was our salesman and he was fabulous. He was very knowledgeable, friendly and prof We purchased a new vehicle at Inskeep Ford in Greenfield. Tim Lee was our salesman and he was fabulous. He was very knowledgeable, friendly and professional. He was patient and answered all our questions. Customer satisfaction is a priority with Tim. We highly recommend him if you are purchasing a vehicle. More

great experience Had a great experience trading vehicles!! The guys we talked to and worked with knew what they were talking about and were extremely helpful! Really a Had a great experience trading vehicles!! The guys we talked to and worked with knew what they were talking about and were extremely helpful! Really appreciate all that Mitch, Alan, Pat D., and Mark W. did to help us with our car buying process. Would recommend all these guys to everyone. More

Great experience We had a great experience getting our new Ford Fusion from Alan king! I would definitely recommend a visit to any of our friends and family! We had a great experience getting our new Ford Fusion from Alan king! I would definitely recommend a visit to any of our friends and family! More

buying experience the process went seamlessly start to finish with an great add on with the locally source leather interior we wanted . We bought a 2017 so it was as is the process went seamlessly start to finish with an great add on with the locally source leather interior we wanted . We bought a 2017 so it was as is when we saw it. More

Needed New Car Needed a newer used SUV and they had just the right one at the right price. They were able to work with us on price. They had the Escape cleaned and r Needed a newer used SUV and they had just the right one at the right price. They were able to work with us on price. They had the Escape cleaned and ready quickly. More

Superb experience on 2014 Ford f150stx Dealership has no pressure sales. Very clean, Greg Worton very pleasant, honest and very knowledgable of product. All staff was polite and helpful. Dealership has no pressure sales. Very clean, Greg Worton very pleasant, honest and very knowledgable of product. All staff was polite and helpful. We felt at home, and not pressured to purchase anything unless we felt right. They also worked in our budget, and explained everything very clearly. More

Trade Escape for Explorer We were looking to trade our Escape for a bigger SUV. From the time we stopped to look at the Explorer on the lot, we were met by Brian Cook who answ We were looking to trade our Escape for a bigger SUV. From the time we stopped to look at the Explorer on the lot, we were met by Brian Cook who answered all of our questions - and for the one he didn't know, he called out the Service Manager. We wanted a bigger SUV to accommodate the dead weight of a mobility scooter and carrier that attach to the trailer hitch. The two men offered to move the carrier from our car to theirs for a test drive, which I felt was a huge gesture. Brian knew he had planned to be off the next day when we would return to look at the Car Fax and talk about a deal, so he introduced us to Tim Lee who would talk to us. Again, making us feel that our business was important to them. Not even a customer yet, and wants to take care of us. Everyone that assisted with completing the deal was courteous and friendly. Then, Tim took us to the car and went over all the features and how to get to them/work them. He even connected our phones so that we left the lot "hands free". More

Purchase of New Ford F150 I went in to have the CD player fixed on my Ford Explorer and I started browsing the lot for trucks. I went back into the Service department and told I went in to have the CD player fixed on my Ford Explorer and I started browsing the lot for trucks. I went back into the Service department and told Matt that I think I am going to buy a new truck as well. Matt introduced me to Alan and less than 24 hours later, I drove my new truck off the lot. It was a pleasure working with Alan. The purchase process with Alan was hassle and pressure free. I have recommended both Matt and Alan to my friends if they are in the market for a Ford vehicle or Ford service. And the CD player works in the Explorer again! Which makes my kids happy. More