Capitol Ford Santa Fe
Santa Fe, NM
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389 Reviews of Capitol Ford Santa Fe
I was the first one there in morning of my appointment check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the next day. So, I had to find a ride home to Los Alamos and then a ride back the next day. Called and told them I was in town first thing that morning. waited tell late afternoon. I called and was told it was done and ready to be pick up. The service tech that checked me in was not there when I pick it up so they couldn't tell me what was done to fix the issue. More
The service & communication was professional & courtesy. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. More
Check in at appointment time took 30 minutes. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. More
My family has always chosen to go to Capitol Ford, and I was referred to Jaime Morales who helped me out in getting me into the car I wanted which I did not think I would. Also Christian in finance was also was referred to Jaime Morales who helped me out in getting me into the car I wanted which I did not think I would. Also Christian in finance was also very helpful. More
If you want a really great deal go to Capital Ford. I would suggest you see Damian in sales and Sandra in finance. They gave me a really good deal on a new 25 Maverick. I would suggest you see Damian in sales and Sandra in finance. They gave me a really good deal on a new 25 Maverick. More

