Capitol Ford Santa Fe

It was a very good experience. Thanks to Joseph P. Ortiz and Sandra Navarro Cote. Thanks to Joseph P. Ortiz and Sandra Navarro Cote. More

So far, I have driven in from Tesuque clear across town to the Quick Lane for a simple oil change and have failed on both attempts. The first attempt (Friday) I arrived at 6:30 and waited for the shop to o to the Quick Lane for a simple oil change and have failed on both attempts. The first attempt (Friday) I arrived at 6:30 and waited for the shop to open. But, the shop could do NOTHING because their internet was not working. After a two-hour wait, I gave up. I came in the following Monday at 6:45 and checked in when they opened at 7:00 am. I gave up at 7:45 am, because by then only ONE technician had shown up and I was fourth in line. It is very disappointing to schedule my day to accomplish a simple task and then arrive to work, only to repeatedly fail through no fault of mine. I can no longer recommend this Quick Lane. More

Was there 7 hours for total brake service. I had to go back later for adjustments because of rubbing. I had to go back later for adjustments because of rubbing. More

Initial contact with Ishmael Martinez was professional and friendly and respectful of our time and interests. I was scheduled to meet Anthony Valencia and Ish introduced me as expected. Ish made the sal and friendly and respectful of our time and interests. I was scheduled to meet Anthony Valencia and Ish introduced me as expected. Ish made the sale and upon closing we met Christian Martinez. All services provided were exceptional and the entire showroom and amenities were very clean. More

I just wanna give a shout out to Joe Ortiz and Sandra. Thank you for your hard work. I appreciate how welcome you guys make me feel and how quick and efficient you guys work. I absolutely love my new bron Thank you for your hard work. I appreciate how welcome you guys make me feel and how quick and efficient you guys work. I absolutely love my new bronco and it's all thanks to you. Joe has helped me purchase 4 vehicles and each time has been amazing his customer service is amazing he is very hard working. Sandra has always made the financial service super quick fun and easy. You guys are amazing keep up the good work. Much love to the both of you ❤️ More

The staff, Zeph, Sandra, and Tony made our experience very stress free and enjoyable. Our concerns and expectations were considered and taken into making the deal for us and our sincere thank you to the very stress free and enjoyable. Our concerns and expectations were considered and taken into making the deal for us and our sincere thank you to these great persons!! We look forward to our continued return to Capital Ford as customers, this is our third vehicle from here! Thank you again!! Their service department is also recommended. More

Great experience! Jeanette the best! Easy and fast. Love my Maverick! Treated with respect for a 63 year old woman! Jeanette the best! Easy and fast. Love my Maverick! Treated with respect for a 63 year old woman! More

Good service. Personalized attention. Assisted me find the pickup truck I wanted. They worked hard to get me the b est deal Personalized attention. Assisted me find the pickup truck I wanted. They worked hard to get me the b est deal More

Damian Garcia was highly recommended by a friend, and he did not disappoint during the purchasing of my vehicle. He was cordial, patient, knowlegeable, and professional. I will definitely recommend him an did not disappoint during the purchasing of my vehicle. He was cordial, patient, knowlegeable, and professional. I will definitely recommend him and Capitol Ford Santa Fe to anyone interested in buying a vehicle. Thank you. More

Took my truck in for recalls and other minor issues. I was told that there were no loaner cars available so I made the decision to get a rental for the week while my truck was in the shop expecting to b I was told that there were no loaner cars available so I made the decision to get a rental for the week while my truck was in the shop expecting to be without my truck for several days. I was pleased with daily updates from my service advisor. And, on the third morning I was contacted by Adrian to let me know my truck was ready for pick up. Overall I am very pleased with the service department, all recalls and issues were addressed and repaired with one minor exception. Overall a good experience, I will be returning if I need my truck serviced again. More