Capitol Hyundai

Excellent dealership experience The entire team is very kind, professional and not at all pushy. They explained all of our options on both the automobile and the lease. We are very h The entire team is very kind, professional and not at all pushy. They explained all of our options on both the automobile and the lease. We are very happy with our Santa Fe Sport. More

Great Experience! Recently purchased a 2017 Hyundai Sonata SE. I've always hated shopping for new cars having experienced multiple trips to "check with my manager" or p Recently purchased a 2017 Hyundai Sonata SE. I've always hated shopping for new cars having experienced multiple trips to "check with my manager" or pressure to buy additional products/services. This was by far the best car purchase experience I have ever had. Everyone was great to work with--from sales to finance. While it still took nearly three hours from start to finish...it did not feel cumbersome. Great job! We will be back. In fact, my daughter is looking to lease a Hyundai Elantra this week! More

GREAT service Discussed what I wanted and price i was looking for over the phone, headed up to the dealer and was on my way in not time at all. Discussed what I wanted and price i was looking for over the phone, headed up to the dealer and was on my way in not time at all. More

Professional and caring Very good and organized place , respect the customer satisfaction. They are patient and take their time in order to give the best deal. My brother and Very good and organized place , respect the customer satisfaction. They are patient and take their time in order to give the best deal. My brother and I both bought the car the same night And we didn't feel the need to check other cars and places , since we were sure they were fair More

Bad, bad, bad 12/27/2016 Today my son, his wife and I endured 3 hours of a classical "bait and switch" game at the Capitol Hyundai in San Jose, CA. We should hav 12/27/2016 Today my son, his wife and I endured 3 hours of a classical "bait and switch" game at the Capitol Hyundai in San Jose, CA. We should have left at the first sign of trouble. That is on us. We are not experienced dealership customers. We speak with an accent and I believe our accent and foreign names were the reasons for this frustrating encounter. They didn't have the car we wanted (it was sold miraculously yesterday although it was still listed in the inventory today) but, fortunately, they had an older model for a "better price" that was printed out after a long struggle with computers and printers. We said we had a pre-approved loan and were ready to pay the quoted "better price" with a bank check. They decided to beat our bank's loan offer and 30 minutes later a new quote was printed that was $3000 more than the first one! They insisted that we "misread" the first document. The new one had a much higher APR than we got from our bank, there was a "downpayment" of $2500 added to the previously quoted price, and, by the way, the promised discounts were cancelled because we were "refusing their financing"!!!! They were cancelled on the quote for their financing offer!!! The salesman was constantly disappearing "to figure out stuff", lying, stalling, and trying to pressure us into a horrible deal. I keep thinking that, may be, my accent, or my blond hair made him think I was so stupid I could possibly buy that load of you know what??? My son and his wife kept their composure to the end but I have to admit that I lost it a bit. This was the most blatant and pathetic attempt of swindling I have ever witnessed. The sleazy and greedy salesmen from Capitol Hyundai in San Jose, CA are trying to intimidate and manipulate potential customers. Please do not expect them to honor any of their promises. More

Delighted customer From the moment I arrived and until the time I drove away with my new car, my experience with Capital Hyundai was delightful. I also financed the car From the moment I arrived and until the time I drove away with my new car, my experience with Capital Hyundai was delightful. I also financed the car through the dealership because their interest rate was below 2%. More

review Great service. Salesman (adam) was professional and had a great attitude. He took the time in helping me choose if the car was right for me. Capitol H Great service. Salesman (adam) was professional and had a great attitude. He took the time in helping me choose if the car was right for me. Capitol Hyundai had a positive vibe which made me feel comfortable and relaxed when buying my vehicle. More

Review Good dealership with good customer treatment, seems guys follow point - 'Always close a deal'. Same time before coming I advice to be prepared for ne Good dealership with good customer treatment, seems guys follow point - 'Always close a deal'. Same time before coming I advice to be prepared for negotiation, what is pretty standard for such kind of deals. More

I love my car I had a pretty good experience at this dealership. my salesman casey was wilson was very nice and professional. i just wish service would be faster i I had a pretty good experience at this dealership. my salesman casey was wilson was very nice and professional. i just wish service would be faster i was there for almost 4 hours More

Impeccable Customer Service From Start to Finish I am very impressed and happy with the kind of customer service beginning from the sales representative Ninous to the manager Tommy and all the way to I am very impressed and happy with the kind of customer service beginning from the sales representative Ninous to the manager Tommy and all the way to Finance manager Ryan. My family and I did not feel pressured at all to purchase a vehicle from Capitol Hyundai, which is the main reason why we chose to deal with them (rather than the folks at Toyota dealership). Kudos to the whole staff for such consistent and excellent customer service who all went above and beyond. Many thanks to Ninous who took the time to show us all the different Hyundai models (since this is our first time considering a Hyundai vehicle). He also took the time to explain our leasing and purchasing options. At the end of it all, he was even kind enough to give us a ride home after trading in our old car. This is a true indicator of impeccable customer service from start to finish. Thank you so much Capitol Hyundai for making this a very memorable and such an easy car shopping experience! We will certainly think of them the very next time we are ready for our next car! More