Capitol Toyota
San Jose, CA
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505 Reviews of Capitol Toyota
Consistent good service Got a 45k service that was almost perfect but they did not wash the car which they used to in the past. The service price went up but did not get a "c Got a 45k service that was almost perfect but they did not wash the car which they used to in the past. The service price went up but did not get a "clean" car. More
Purchased 2018 Toyota Highlander Hybrid XLE After signing up for Costco Auto Buying Program, we were contacted by Rick Perez, the fleet manager. Rick was a pleasure to work with. For my first m After signing up for Costco Auto Buying Program, we were contacted by Rick Perez, the fleet manager. Rick was a pleasure to work with. For my first meeting with Rick, He was very informative and happily addressed all my questions. I told Rick I wasn’t ready to purchase right away until I get my financing in order. I really appreciate the fact he didn’t constantly follow up with me to find out if I was ready to buy. When I was ready to buy, he was very flexible to accommodate my availability schedule. JK, the finance manager, was also a pleasure to work with. I never felt pressured to purchase any additional services. He clearly explained the additional services and answered all my questions, after which I chose the services I felt I could afford and needed. Although we had our financing in order, the only negative was all the time it took to compile all the paperwork, but that might be due to the fact we had a trade in. We were there for over 3.5 hrs after our test drive. More
Oil Change and battery replacement From the moment I arrived with my vehicle, Jose Villa, was there providing great customer service. He is awesome and kept me informed the whole way th From the moment I arrived with my vehicle, Jose Villa, was there providing great customer service. He is awesome and kept me informed the whole way through! He was great and very thorough. I have been coming here since the purchase of my vehicle and the staff is always so helpful and welcoming even with all the construction going on. More
Great service! Gavy was very helpful, friendly and knowledgeable. He made the car service experience smooth and easy. I will definitely bring my car back here again Gavy was very helpful, friendly and knowledgeable. He made the car service experience smooth and easy. I will definitely bring my car back here again. More
Efficient and timely Expect nothing less from this service department. Look forward to bringing my car for another service check soon. Thanks for the great service you guy Expect nothing less from this service department. Look forward to bringing my car for another service check soon. Thanks for the great service you guys provided More
Unbelievable Honestly, I didn’t know that we would be planning to buy a Prius prime. Originally wanted the new 2018 Camry, but my mom said it was time to get a ne Honestly, I didn’t know that we would be planning to buy a Prius prime. Originally wanted the new 2018 Camry, but my mom said it was time to get a new car that was affordable and within our price range. So when we had Bob help us look for a new Prius 2018, I didn’t think I would like it. But sadly, there weren’t any Prius 2018s in stock, but I noticed the Prius Prime 2017s looked nice still and were somewhat affordable. Although the metallic/charcoal gray Prius Prime 2017 wasn’t my first choice since it’s a 4 seater car- I’m still absolutely in love with my hybrid Prius Prime :). I’m still getting used to how silent it is but I love the fact that it can run on electricity as well as gas and eco friendly. My mom and I are definitely happy with buying this car so thank you so much Bob and Richard for staying late after closing and being patient with us to help us take this baby home :). Definitely worth buying this car. Also thanks J.K. for setting up the final paperwork and everything! :D More
Manucaturing Technician It's my 2nd time interact with Paul and he has been very great with helping me out and being upfront with me.. It's been real pleasure to have my 201 It's my 2nd time interact with Paul and he has been very great with helping me out and being upfront with me.. It's been real pleasure to have my 2017 Rav4 being service here. But, the area is heavily congested with traffic and parking spaces due to ongoing construction. the Staff are always friendly including everyone with shuttle drivers, greeters, and service staffs. thank you... kind regards, Hien Le More
Service representative James Logan is very nice I really like my service there especially I got a honest service rep James. He only recommended me what I needed done and what can be waited. Plus I g I really like my service there especially I got a honest service rep James. He only recommended me what I needed done and what can be waited. Plus I got good discount. Thanks James . More
Excellent Service! Been taking both my van and my wifes car here for years with Leo always doing a great job advising me what i need plus getting me in at busy times. Ve Been taking both my van and my wifes car here for years with Leo always doing a great job advising me what i need plus getting me in at busy times. Very friendly! A ttttttttttt! Thanks Leo More
Excellent Service The first time service went through smoothly. The service department personnel were polite and helpful. Capital Toyota is providing the shuttle bus The first time service went through smoothly. The service department personnel were polite and helpful. Capital Toyota is providing the shuttle bus service for the customers. Thanks. More

