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Car Factory Outlet Miami
Miami, FL
783 Reviews
Car Factory has been established since 1993 proudly serving and offering the public an easy way to purchase quality pre-owned vehicles. Most of our makes and models, for peace of mind, have lifetime powertrain warranty; please call dealer for complete details. Our priority is to give everyone 5-Star service and we offer financing for all of our customers regardless of credit history. Whether you have great credit, poor credit, or no credit Car Factory has the banks, credit unions, and finance companies to offer you financing that fits your budget. Car Factory has grown to become one of the top 50 independent retailers in the nation and has been named a nationwide "Top Dealer” by several of our finance partners, including Chase, Capital One, and many more. Car Factory looks forward to serving you and your family. Visit one of our locations today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 783 reviews
August 29, 2026
They are simply amazing! ! If you need or want a car come here. I promise you won’t regret it! Exceptional!!!!! ! If you need or want a car come here. I promise you won’t regret it! Exceptional!!!!! More
by Waypro1988
August 15, 2026
Great dealership! Easy to work with and great location. Everybody is very friendly, great atmosphere Easy to work with and great location. Everybody is very friendly, great atmosphere More
by Drivany89
Employees Worked With
August 13, 2026
I bought the car I wanted, very good customer service, price, delivery time, the car in excellent condition, 100% recommended price, delivery time, the car in excellent condition, 100% recommended More
by Fermin Rothe
August 07, 2026
Full transparency on paperwork, so happy with the service and car handrol did a great job and car handrol did a great job More
by Joseph
August 06, 2026
Great experience at Carfactory Miami! Everything was clear, straightforward, and well explained from start to finish. Lorena, the Sales Manager, was very informative and made the entire p Everything was clear, straightforward, and well explained from start to finish. Lorena, the Sales Manager, was very informative and made the entire process quick and easy. I never felt pressured, and the transaction was smooth. Highly recommend! More
by gzo
May 30, 2026
They charched me 450 dollars for the tag while in any tax collectors it would have cost 225 dollars.I asked them to print the paper title which they lost and I had to pay another 100 dollars at the tax colle collectors it would have cost 225 dollars.I asked them to print the paper title which they lost and I had to pay another 100 dollars at the tax collectors . They are liars and not reliablle More
by annamariac16
Employees Worked With
Daniel
June 20, 2025
These guys are scammers. I bought a car back in 2021 with them and these guys ripped me off 8k in fees without me even noticing. After I payed (unfortunately in cash) they di I bought a car back in 2021 with them and these guys ripped me off 8k in fees without me even noticing. After I payed (unfortunately in cash) they didn’t add my “down payment” to the credit so they let all the money. I felt very ashamed at the moment but recently I met a guy who was also scammed by them (sold him a defective car) and I just thought that I never left a full review. In the past I left one and they responded with “you are not in our records” I am and I have all the paperwork. Things to keep in mind: 1. They advertise car prices after down payment, so you can be looking at a 10k car and the final price is 19k, then they take the “down payment” but it is only pocket money for them as you will have to pay for the full 19k with the credit company. They will literally steal that money from you right there. 2. The finance guy is a very talented individual who will make you sign anything without entering into further detail about the paperwork. They will also not let you take the paperwork home to review, they will make you sign it right there. 3. They will make you wait a lot. Play with your patience. Make you loose 4-5 hours so you are tired at the moment you sign and pay so you lose your focus when doing so. 4. If the car has any defects they will not fix them. They will pretend as if they do but won’t. 5. The paperwork states that you have 7 days to return your car but they will ignore you (calls, emails, texts and even in person) so you will not be able to return the car. 6. If you buy their “maintenance plan” they will make it very hard for you to get an appointment and will only change your oil (or so they say). I am sharing all of this now as I realized that this was not a mistake that they made with me, but mostly how they make business with people. Don’t trust reviews other than 1 or 2 stars stay safe from them!!! More
by Natalia
Employees Worked With
Other Employees :
Gianni from finance, Diego Choy and Gustavo (sales scammer), Ray Fernandez, Yosniel Ventura, Jose Garcia
February 28, 2025
Here's a possible review: "I had an amazing experience purchasing my new vehicle from Carlos at Car Factory! Not only was he knowledgeable and professional, but he also made the entire process enjoyable purchasing my new vehicle from Carlos at Car Factory! Not only was he knowledgeable and professional, but he also made the entire process enjoyable and stress-free. His charming personality and sense of humor put me at ease, and I appreciated his willingness to go the extra mile to ensure I found the perfect car. Plus, his warm smile didn't hurt either. Highly recommend Carlos to anyone looking for a seamless and enjoyable car-buying experience!" More
by anaotero2225
Employees Worked With
Carlos
