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Car Factory Outlet Miami

Miami, FL

4.1
782 Reviews
Car Factory has been established since 1993 proudly serving and offering the public an easy way to purchase quality pre-owned vehicles. Most of our makes and models, for peace of mind, have lifetime powertrain warranty; please call dealer for complete details. Our priority is to give everyone 5-Star service and we offer financing for all of our customers regardless of credit history. Whether you have great credit, poor credit, or no credit Car Factory has the banks, credit unions, and finance companies to offer you financing that fits your budget. Car Factory has grown to become one of the top 50 independent retailers in the nation and has been named a nationwide "Top Dealer” by several of our finance partners, including Chase, Capital One, and many more. Car Factory looks forward to serving you and your family. Visit one of our locations today!
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709 NW 42nd Ave

Miami, FL

33126

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Showing 782 reviews

July 01, 2022

The staff was really helpful and made the process go smoothly, am really grateful for the attentiveness they showed! More

by Thalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fernandez, Yosniel Ventura
Jul 01, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

June 29, 2022

The people are ok here but they sneak prices in the loan that are very high and I don’t think fair. Also after purchase was impossible to get a hold of anyone in sales. This needs to improve. More

by Yanny1269
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis frometa
Jun 29, 2022 -

Car Factory Outlet Miami responded

Dear Yanny we appreciate you, and the opportunity to serve you. I am Alex Mendizabal the GM I will reach out to you to address your concerns we have been serving South Florida for over 29 years and our customers satisfaction is a main priority if an employee has not provided FIVE STAR SERVICE, we will make sure to address them as we strive too always be better. Once again thank you, and I look forward to speaking with you.

June 27, 2022

Gracias Car Factory , Yuri, Ray, y Alfredo por mi Mercedes Benz ! Les mando muchas referencias More

by ponsmanuel02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri , Ray Fernandez
Jun 28, 2022 -

Car Factory Outlet Miami responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

June 25, 2022

Thank you Alex,Yuri, and Car Factory for my Tucson! I will recommend my family and friends More

by gilbert.rolandovladimir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fernandez
Jun 28, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

June 25, 2022

Thanks for all team! Its was very fast purchase. Price little bit hight, but I understand reality. Good luck! More

by Nika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Fernandez
Jun 28, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

June 24, 2022

Thank you Yuri, Ray, and Car Factory with my Jeep Renegade! Great Experience with the team! More

by Kingastro29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri, Ray Fernandez
Jun 28, 2022 -

Car Factory Outlet Miami responded

Thank you for sharing your experience with us! We are very pleased our team was able to provide you with a 5-star experience. Congratulations! Best regards Car Factory Management

June 21, 2022

At first it seemed OK but it ended up being the worst service I’ve ever received they gave him the car with absolutely no oil in it and the brakes and rotors were corroding and rusted he then took my car More

by Yailenm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eloy Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mendizibal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon ., Carlos Zubata, Steven Garcia, Ray Fernandez, Yosniel Ventura, Jose Garcia, Jessica Garcia
Jun 23, 2022 -

Car Factory Outlet Miami responded

We apologize for the inconvenience that you experienced after you vehicle purchase. We strive to not only provide our customers with a 5-Star experience, but we want to help each customer find the right car. Please contact us at your earliest convenience, so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you. Best regards Car Factory Management

Jun 23, 2022 -

Yailenm responded

Stop apologizing with this automated system you guys HAVE YET to answer my calls or text you do not strive for 5 stars just rob ppl of their money and sell UNSAFE vehicles my lawyer will contact you soon

June 16, 2022

Excelente trabajo,Miguel fue mi vendedor y me ayudó muchísimo les recomiendo que vayan con el muy amable More

by Heidy.gonzalez22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Zubata, Ray Fernandez, Yosniel Ventura, Jose Garcia
Jun 17, 2022 -

Car Factory Outlet Miami responded

Gracias por compartir su expericencia con nosotros! Nuestra prioridad siempre es brindarle a nuestros clientes un servicio 5-estrellas! Felicitaciones! Saludos, Car Factory

May 13, 2022

Crear expierence with Jaider, Ray, and Alfredo - Very happy with my 2016 Santa Fe and Car Factory More

by Cliwal78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaider , Ray Fernandez
May 14, 2022 -

Car Factory Outlet Miami responded

Thank you for sharing your experience with us! We are very pleased our team was able to provide you with a 5-star experience. Congratulations! Best regards Car Factory Management

May 09, 2022

Very pleased with the sales rep Jaider and the manager Ray with the purchase of my Mercedes More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaider Ortiz, Ray Fernandez
May 10, 2022 -

Car Factory Outlet Miami responded

We greatly appreciate your review, we value our customers and our Goal is to always provide a 5-star experience. Congratulations! Best regards Car Factory Management

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