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Car Pros KIA Tacoma

Tacoma, WA

4.8
611 Reviews
Call Dealership (253) 671-2400
View Awards

7230 S Tacoma Way

Tacoma, WA

98409

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611 Reviews of Car Pros KIA Tacoma

May 26, 2022

These guys bend over backwards to ensure pure customer service at this location. Very clean More

by Rick Rawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saleem Willis
Report | Print
May 27, 2022 -

Car Pros KIA Tacoma responded

Hello Rick, thank you for sharing your recent five star review with us at Car Pros Kia Tacoma! We're thrilled to hear our staff went above and beyond to provide you with a great customer experience. Thank you so much for stopping by, we're here for you anytime!

May 25, 2022

Great Customer service with a smile. James was a pleasure to deal with and showed us every feature of the car. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Freeman, James Kim
Report | Print
May 27, 2022 -

Car Pros KIA Tacoma responded

Hello Phil, thank you for sharing your recent five star review with us at Car Pros Kia Tacoma! It is so great to hear James was so helpful and friendly with you during your visit. Thank you so much for choosing Car Pros, we look forward to seeing you again soon!

May 23, 2022

The process from start to finish was really good. Very genuine, honest and professional. It was an enjoyable experience. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kim
Report | Print
May 24, 2022 -

Car Pros KIA Tacoma responded

Hello Phil, thank you for sharing your five star review with us at Car Pros Kia of Tacoma! We're so glad to hear your car buying experience was enjoyable and that our staff were so professional. Thank you so much for stopping by, we look forward to seeing you again soon!

May 20, 2022

great service everyone was the best and walked me through and made me understand all being done More

by thebigdog6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMY HALTER
Report | Print
May 21, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're so glad to hear our team provided you with exceptional customer service during your visit. Thank you for choosing Car Pros, we're always here for you!

May 17, 2022

Always great customer service here! Been with them 9 years and they are amazing. Even when I was 40 minutes late to my oil change appointment, they still took my car and did it. Alexus More

by Tiauna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexus
Report | Print
May 07, 2022

Great customer service. Very inviting, helpful and understanding people. Took care of us and the car with ease. More

by chifortson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Halter
Report | Print
May 06, 2022

Awesome, polite, informative, prosessional, excellent experience. My service was going to take 3 hours so I was offered a Lift ride to a local restuarant so I could of breakfast while I waited for my ca More

by joannmcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Halter
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're delighted to hear our team provided you with a top notch customer experience during your visit! It is awesome to hear you were offered a Lyft considering the wait time for your vehicle. Thank you for choosing Car Pros, we look forward to seeing you again soon!

May 05, 2022

I have been very happy with the professional service from Car Pro Tacoma. My service advisor, Angel Veras, has been a trusted representative for me since I started my relationship with Car Pros Kia five year More

by leonc69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! It is wonderful to hear Angel has gained your trust as your service advisor! Thank you for continuing to choose Car Pros, we're here for you whenever you need!

May 04, 2022

Had a oil change and a car wash today . WORST CAR WASH ever. Still has pollen all over it More

by justiene1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, we're very disappointed to read about your recent experience with us at Car Pros Kia of Tacoma. We're so sorry your vehicle was still dirty after your car wash. We strive to provide our customers with the best experience while visiting! Could you please reach out to our Service Manager John regarding this issue? He hopes to connect soon so we can make sure your next visit is a more positive experience! John | jsamples@carpros.com

May 03, 2022

Saleem Willis was very helpfull and great to work with. , No pressure and very thorough !! More

by dstentps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saleem Willis
Report | Print
May 16, 2022 -

Car Pros KIA Tacoma responded

Hello, thank you for sharing your recent five star review with us at Car Pros Kia of Tacoma! We're so glad to hear Saleem was helpful to work with and made your experience enjoyable. Thank you so much for stopping by, we're here for you whenever you need!

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