Like other reviews I have glanced at here, I too had a smooth car buying experience, and would like to acknowledge Michael Shearman as an important part of that experience. Since you're reading reviews on the internet, perhaps-- like me-- this is where you prefer to start your car buying research. After submitting an online inquiry, Michael responded and went well out of his way to accommodate me and my situation (Additional shout-out to Paul, who did the same). From the pre-sale, during the purchasing paperwork, and even after the deal was done, he provided open, honest, and truthful information about the car & the process. I couldn't have asked for more, and the experience definitely means I will be checking their lot first for my next car purchase.