Car Pros Kia Glendale

Yet again Mr Kharbouch and his team pulled through with a deal spoke on the phone in the afternoon agreed to a deal and had the car delivered at 6.30pm at home (the time promised ) by Nana she was very po deal spoke on the phone in the afternoon agreed to a deal and had the car delivered at 6.30pm at home (the time promised ) by Nana she was very polite and very knowledgeable about the car this is the thrid car I have purchased with them and have sent a few personal friends that have always been treated with respect do your self a favour and call CarPros KIA Glendale. Ask for Mo he will take great care of you More

Dealer contacted me 48 hours later to inform me that Mr. Morales was incorrect and they would honor the lease terms. The only caveat was that their vehicles had dealer-installed equipment not covered by the Morales was incorrect and they would honor the lease terms. The only caveat was that their vehicles had dealer-installed equipment not covered by the advertised price, so the drive off cost would be higher. A few hours later I have the car I want and very close to the price advertised. ---- Completely fraudulent advertising practices. Their own website has on its homepage an ad for the 'Command the Season' event and lists a $199/mo lease deal with the inventory numbers for several vehicles (which are still listed in their inventory). When you click that link, it takes you to the inventory telling you they have 18 vehicles that match the deal, and the 'details' pop up confirms the terms. When you actually try to buy the vehicle (I spoke to Bryan Morales), they say the ad was placed there by the manufacturer and they will work with you to negotiate a good deal but they want $670/mo. More

Worst customer service I’ve ever dealt with at a dealership. Rude. Condescending. Abrasive. Any other word you can associate with bad service. The car buying experience was meh but what happened aft dealership. Rude. Condescending. Abrasive. Any other word you can associate with bad service. The car buying experience was meh but what happened after marred an otherwise ok experience. They lost my driver’s license, which really? You lose someone’s driver license when they’re trying to buy a new car? Fine, accidents happen and I was told they would check their cameras to make sure or even try to see what could have happened. This was Tuesday night. Wednesday and Thursday, I have had to reach out to THEM for an update while I am dealing with the inconvenience that happens when you lose an ID. Friday, I go to the dealership wanting to be reimbursed for the money and time I have spent getting a new ID. A small sum of $150. Long story short, I was treated with a condescending and rude tone. There’s no general manager so no one has the authority to help me. But no one can get me said manager’s card or number? Wow. Gee thanks a lot for “helping” and “feeling sorry and “trying to help”. And looking away, bored, while I talk to you and rolling your eyes? Ah, yes, great service. Get a KIA elsewhere. It’ll be worth it to avoid such toxic salespeople. More

Excellent service, professional, quick, knowledgeable and responsible staff, and excellent management. The sales and service teams are both great and professional. Special thanks to Alex and service departme responsible staff, and excellent management. The sales and service teams are both great and professional. Special thanks to Alex and service department! We got a Kia Forte and a Kia Stinger and you made us become a Kia family now. With excellent quality cars and most importantly The exceptional customer care! Keep up the great work . Merry Christmas and happy new year! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🎄🎉🙏🏻🚙 More

I have been buying my cars there for about 20 years. They have always provided me with excellent service and my service man Raymond is the best. I have no complaints. have always provided me with excellent service and my service man Raymond is the best. I have no complaints. More