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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
312 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 312 reviews

March 23, 2024

They deserve a negative star. They say and do anything to sell. Unprofessional, incompetent, misleading, and not customer focus. The documentation was a mess, misleading and incor More

by Mars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reyes, Balderas, Rios, Raudales, Bernard,
Mar 27, 2024 -

Car Pros Kia Huntington Beach responded

Hi there, we're truly sorry to hear about your negative experience here at Car Pros Kia Huntington Beach. It is very concerning to read all of this and wee apologize that communication hasn't been the best between us. Our management would like to connect with you further to gather the details, so we can sort this out for you as soon as possible. Please reach out to our General Manager Remon, and he'll be in touch with you as soon as possible. Thank you. Remon | remon@carpros.com

March 22, 2024

my car was well serviced in a timely manner. Very happy with the service and appointment services More

by ROSIMOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 26, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thanks for this 5 star review of Car Pros Kia Huntington Beach! We're glad your vehicle was service in such a timely manner, and that we could meet all your expectations of this service. Thanks for choosing Car Pros for your maintenance, we look forward to your next one!

March 16, 2024

Thanks for the attentive service, had an issue with a door panel that they fixed also. More

by cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Avediddian
Mar 19, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thank you for the lovely review of us here at Car Pros Kia Huntington Beach. We're more than happy to provide the best service possible for you, and we're glad we could get these issues resolved. Thanks for choosing Car Pros for your maintenance, we are here for you anytime!

March 15, 2024

You have a winner with Adrian! He did a wonderful job in attendance, attention, and fitting us in right away! Great attitude and great service! Also thank you to your Tire Technici More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrain in service Dept.
Mar 15, 2024 -

RP responded

This review is for the Service Dept. and Adrian at the Service Dept. at the Glendale Kia, not Huntington Beach. RP

March 13, 2024

Be aware from this dealership One of the worst experiences I ever have in my life , before I bought 3 car from another dealership and this not happened with me I am running behind this delership t More

by Ramo Hennawy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bao Tran, Alfonso Mora
March 08, 2024

Fernando was prompt and courteous. He informed us the time that it was going to take in order to complete the recall. More

by Pati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Zuniga
Mar 12, 2024 -

Car Pros Kia Huntington Beach responded

Hi Pati! We appreciate your 5 star review of Car Pros Kia Huntington Beach. We're glad Fernando could be very communicative throughout this whole recall process. Thanks for choosing Car Pros for your service, we wish you all the best!

March 08, 2024

took care of the recall repair in a timely manner, team was friendly and completed the work within the time frame they stated. More

by joe-rivers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Tran, Alfonso Mora
Mar 12, 2024 -

Car Pros Kia Huntington Beach responded

Hello, we appreciate the 5 star review of us here at Car Pros Kia Huntington Beach! We're happy to hear our team could complete this recall in a timely manner for you. Thanks for bringing your vehicle into Car Pros, we are here for you anytime!

March 05, 2024

From step one to leaving the dealer with a new car; I can't find enough words to describe how amazing of an experience I had! They never pushed me. They were honest, open, and transparent about everythin More

by connordude95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Nazario, Bao Tran
Mar 05, 2024 -

Car Pros Kia Huntington Beach responded

Hello, thank you so much for sharing this 5 star experience with Car Pros Kia Huntington Beach! It is truly amazing to hear how we could make this such an honest and transparent car buying process for you, and that you enjoyed every minute of it! Thank you so much for choosing Car Pros, welcome to our family!

February 28, 2024

We had a great experience leasing our 2024 telluride. We got a great deal and Mauricio and Jimmy were diligent on providing me with all upfront costs. I felt well informed about my purchase. I feel like More

by Jeremytalavera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Feb 28, 2024 -

Car Pros Kia Huntington Beach responded

Hi JT, thank you for this 5 star review of Car Pros Kia Huntington Beach! We're glad Mauricio and Jimmy could score you a great deal and make this overall such a smooth process for you. Thanks for choosing Car Pros, we hope you enjoy the new ride!

February 25, 2024

Great and fast! They called me back like they said they would. Thank you so much. More

by Reginaosorio2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Tran, Alfonso Mora
Feb 28, 2024 -

Car Pros Kia Huntington Beach responded

Hello, we appreciate the 5 star review of Car Pros Kia Huntington Beach! It's great to hear we could keep our word on this. Thanks for being a part of the Car Pros family, we wish you all the best!

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