Car Revolution of Avenel

Do Not us these guys. What a bunch of unprofessional demeaning individuals. I stepped in to help my son (22) with his first purchase of a used vehicle. We we’re buying fr What a bunch of unprofessional demeaning individuals. I stepped in to help my son (22) with his first purchase of a used vehicle. We we’re buying from the advertised cars on the internet. He had a specific car they in mind, so he agreed with the advertised price and before they would send us a vehicle spec sheet for the bank they wanted a deposit, which is fair except it said non refundable and was for services rendered, which was bs. We still authorized to run the card. Then they sent us a different VIN# on the contract. When we pointed that out they said no that was the car. We decided to accept that Car, and low and behold they said the price was wrong and was $1000 higher. I hung up and tried to contact the GM (Russel). Then a guy Billy from finance called me and left a message saying that’s the price take it or leave it basically. OK. So we decided it wasn’t worth arguing about and agreed. You guessed it, the salesman called back and said someone else bought it. It kills me too even have to deal with such an ignorant company where the GM and finance manager is always in a meeting where they can’t be bothered with a customer spending $30,000. Wow these guys must be legends. At this point we were exhausted and they did have another similar rare model, which put us at a disadvantage, but we sucked it up and took it. Now the financing, he was approved by Capital one for 5.9% , I gave them the option to use their people if their close. They came back with 9 or 10%. Of course here is another way to screw us again. We declined and they agreed to us our capital one voucher. We’ll guess what, when the papers were sent to my son, it was from Ally financial for the 5.9%. Proving again how deceitful they are. This process took 3 weeks and I’m exhausted, if my son went at this on his own they would have taken advantage like they did too many others. Heres my email if anyone needs to validate this barrybiondo@bellsouth.net More

I was very pleased Very friendly and honest salesmen. They show you there availability in stock and let you choose what's right for you with no pressure. All around good Very friendly and honest salesmen. They show you there availability in stock and let you choose what's right for you with no pressure. All around good dealership! I'm very satisfied with my experience in buying my new car! More

Highly Satisfied Very highly satisfied with our recent visit and purchase at EMG auto. The staff here was very welcoming and willing to help the minute we entered thro Very highly satisfied with our recent visit and purchase at EMG auto. The staff here was very welcoming and willing to help the minute we entered through the door. Alberto was absolutely amazing and very helpful. He made sure we recieved everything we wanted and more. The process of our recent purchase was an amazing one and a easy one thanks to him! Thank you for all you time! I look forward to visiting again as well as spreading the word on this amazing experience! Thank you everyone at EMG for all you help! It truly was a pleasure! More

great experience As a first time buyer my experience started off very shaky dealing with the wrong people they did the right thing by getting rid of the problem and se As a first time buyer my experience started off very shaky dealing with the wrong people they did the right thing by getting rid of the problem and sent me a life savor Benny gave me options I didn't even knew I had he worked to fix the problem and put me in a beautiful FORD I love it and I recommend EMG auto sales to my friends and anyone out there that would like to own a car ask for Benny great guy. More

10/10! As a first time buyer, my experience was absolutely painless and simple. Between follow ups, downs, and the final celebratory day of my purchase, Al w As a first time buyer, my experience was absolutely painless and simple. Between follow ups, downs, and the final celebratory day of my purchase, Al was very active in making sure that I was taken care of. I couldn't be more grateful for all of Al's hard work and dedication into helping me get into my dream car! The entire staff at EMG is wonderful, and I was approached with a smiling face 100% of the time! EMG does a great job at maintaining a sanitary and professional environment that anybody could appreciate. I will most definitely be recommending Al as much as possible! Thank you all once again! More

Never Again EMG is the worst Dealership that I have ever dealt with. I wouldn't recommend them to anyone. I traveled two hours to purchase an Audi from them in Oc EMG is the worst Dealership that I have ever dealt with. I wouldn't recommend them to anyone. I traveled two hours to purchase an Audi from them in October, and dealt with Franco (the most incompetent car salesman on the planet) and Lenin (the shadiest sales manager). Let me tell you about these guys, we finalized a deal and they tried to sneak in an extra 2500 dollars (SHADY!) and then tried to lie about it right to my face when I brought it to their attention. In addition, to that they failed to fix bumper sag and a minor paint correction which we agreed upon at sale and is also included in my paper work. In addition, to that when I went in to there location to get the repairs, that they were suppose to performed on my Audi there service Manager Ron did nothing but pull a car into a Tent for 4 hours and pulled it out and said "he couldn't do the repairs", My salesman Franco told me he would make it right and I haven't heard one word from him in over 2 months. But wait theres more! EMG failed to pay off the car that I traded in when i purchased the Audi within the standard 10 day period (it took them 33 days and countless follow up phone calls). But wait there is even more while I was there to get my vehicles service I observed a bait and switch and the gentlemens' salesman, Jonathan cursing up a storm and quitting on the spot because he was tired of all the xxxxxxxx that goes on at this place. This dealer isnt worth your time or money BEWARE. More

Great buying experience Went in for a civic, walked out with an Audi, these guys know how to please there customers. Will be shopping here for my future cars. Will be referri Went in for a civic, walked out with an Audi, these guys know how to please there customers. Will be shopping here for my future cars. Will be referring new customers as well, Thank you Franco Uribe and the entire EMG staff for making this an unforgettable experience! More

3 Time Buyer and Never Disappointed I was in the market looking for a preowned BMW 550i xdrive and decided to return for the 3rd time to a trusting dealer. Coming from Connecticut wasn't I was in the market looking for a preowned BMW 550i xdrive and decided to return for the 3rd time to a trusting dealer. Coming from Connecticut wasn't a quick ride, but meeting there sales consultant Al help make things possible. Working for Honda for 11 years so I have a little knowledge and experience in the auto business, but that didn't matter because they work hard to find you the right deal at the right price regardless of your car buying experience. I know where my next purchase will be and it will be at Emg. More