CarMart USA

Purchased a car Oct 29,2011. Drove it for 45 minutes and it ran hot. I tried several times to contact them for my 3day return. I was told my number was wrong in the system.i have not been able 2 drive it b/ it ran hot. I tried several times to contact them for my 3day return. I was told my number was wrong in the system.i have not been able 2 drive it b/c it runs hot after two trips to their "mechanic'.. More

Purchased a car on September 3, 2011, and now the car will not start. The company is not willing to fix this known issue or compensate me. Do not do business with this company.Bob Thom has a very dry and will not start. The company is not willing to fix this known issue or compensate me. Do not do business with this company.Bob Thom has a very dry and bitter personality, and the owner Todd Nelson has not bothered to call me once. These people have shown that they are not trustworthy, and have no conscience. More

Best car buying exprience that I ever had. I am 47 years old and have purchased a lot of cars. Due to some financial issues recently my credit had fallen down a little. So I see a car on Autotrader.com that old and have purchased a lot of cars. Due to some financial issues recently my credit had fallen down a little. So I see a car on Autotrader.com that said "We Finance Any One" or something like that. So I called and the salesmen Joe Regan explained my options over the phone. I felt I could work with the terms he offered. So I went to see Joe the next day. SUre enough he obtained financing for me right there same day. I did have to make another trip out a few days later to resign a few things, but overall very happy. See Joe Regan if you go there, really a nice guy. More

I was pleasantly surprised on how the sales person (Jesse)presented himself. There was no pressure or gimmicks during our time discussing automobiles. The terms of the sale were clear and well explain (Jesse)presented himself. There was no pressure or gimmicks during our time discussing automobiles. The terms of the sale were clear and well explained. The financing went smooth as well. After I purchased the car I called with a couple questions. The staff was willing and able to answer the questions I had. Overall I very much liked my experience at Car Mart USA. Bob V More

I thought all car dealers are the same untill i went this dealer. IT was different from the others. BEST service, best salespersons,and honesty,best of all the prices of the cars and trucks cheaper than any dealer. IT was different from the others. BEST service, best salespersons,and honesty,best of all the prices of the cars and trucks cheaper than any dealer.SO if you looking for aride thats the place you go. More

I saw a 1997 White Saab 900 Turbo Convertible on Cars.com on a Sunday. I called and left a message that I was interested. I received a call back right away and gave Joe credit information. I received a call on a Sunday. I called and left a message that I was interested. I received a call back right away and gave Joe credit information. I received a call early Monday morning and was told what I needed to put down as a down payment and what the monthly payments would be. I took my wife and son to the dealership and the car was there waiting for us to test drive. I had my son who is a mechanic drive the car. He was satisfied. We went in and were finished in a very short time. This was absolutely the best car buying experience in my life! I am a very happy customer. I also will say that we have never seen a cleaner, professional store in our life! Dennis Harvey More

They do not respond to you very well. I was trying to reach a point where we can go forward with the deal and not much help at all.All i asked was to let me know if go or no go and ...nothing until i see reach a point where we can go forward with the deal and not much help at all.All i asked was to let me know if go or no go and ...nothing until i see the car is sold and i wasted my time lining up an inspection and delivery logistics since i am out of state.Not very professional in my opinon. I would recomend another dealer if ever asked by someone in the future. More

My wife and I first started shopping for used cars in March 2011. We visited many dealerships and spoke with at least ten salesmen. All gave us the usuall story about what we can afford a month and how g March 2011. We visited many dealerships and spoke with at least ten salesmen. All gave us the usuall story about what we can afford a month and how great the stereo sounded in the cars we looked at. I decided to give a car dealer that was not affiliated with any one auto maker. We tried Carmart in Villa Park IL. WHat a sigh of relief when we met Joe, No pressure just straight talk about the vehicles we were interested in. Very professional at all times and again the whole time we looked at the cars,no pressure. When we decided on a car we liked we took it for 2 test drives. We were pre approved from our bank so we settled on a price and the deal was done. The price we paid for the van we purchased was a great deal both in our opinion and the banks. I would like to ad that our two kids were with us the whole time we were at the dealership and the staff was more than polite and friendly to us and our kids. I strongly recommend CarMart and Joe Regan to anyone wanting to purchase a car. Bill Miller Cary IL More

I saw an ad on autotrader for a Honda accord and so myboyfriend and I went to check it out. We walked the lot a little with out getting attacked by sales people. Jesse was the first to come by and sa myboyfriend and I went to check it out. We walked the lot a little with out getting attacked by sales people. Jesse was the first to come by and say hi. He just introduced himself and asked if we were looking for a specific car. From the very beginning he was very helpful, opening doors and even offered a soda. The car looked just like the pictures online, and it drove perfect. The Hood wouldn't close after it was opened but Jesse said he would take care of it. It was fixed in 5 min, and I was so happy to drive my car home. I've been driving it all weekend, and no problems. I got a great car at a great price from a great place. He did ask me to visit this website and be honest but it's the least I could do after the great deal he put together for me. More

This dealership is the best. the staff was very friendly and easy to deal with. I love my new G6. Staff was able to explain whole process from start to finish. I had issues with my past credit, but was no i and easy to deal with. I love my new G6. Staff was able to explain whole process from start to finish. I had issues with my past credit, but was no issue for these guys. Todd and his staff rock. keep up the good work guys. More