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CarMart USA

Villa Park, IL

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rated
55 Reviews

100 E. North Ave

Villa Park, IL

60181

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55 Reviews of CarMart USA

April 14, 2011

my name is tony talluto nice experience with joe regan very professional and friendly like a family member he even drove to my house to make sure the new car was fitting in my garage tank you joe was a p More

by tony71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe regan
April 06, 2011

well I can say that they have a very good service, good prices on used cars,they have a variety of vehicle and many financing options,the people is very friendly and professional,they gave me the informati More

by arciniega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dennis gallegos
Apr 06, 2011 -

CarMart USA responded

Thank you for the review. Please contact your salesperson when your ready for your free oil change.

April 04, 2011

Joe was very helpful and kept us in the loop as to what was going on with our financing. He called back every time we called and was verfy helpful throughout the entire process. We would definitely refer o More

by charmon71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Regan
Apr 04, 2011 -

CarMart USA responded

Thanks for the review. Please contact Joe Regan regarding seeting your free oil change.

April 03, 2011

Great over all service. Large clean dealership. great customer lounge with free coffee and more. My car was just what i wanted and needed. Recieved a great price and easy finacing terms. Would come back More

by monkeynoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
March 30, 2011

Bought 2003 F250 Ford pickup advertised on Ebay. Pickup was not as described in ad. One tire was flat on delivery. Tires on front were bald. Rear tires had cuts in sidewalls and had to be replaced. Bra More

by LIBRA9291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Thom
Mar 31, 2011 -

CarMart USA responded

Sorry to hear you are having issues with your truck. After speaking with the salesperson, he has stated he informed you it needed 4 new tires before you purchased. As for the other issues we are in a position to offer $150.00 toward your repairs.

January 22, 2011

Had the best car buying exprience at this dealership. Was not followed around the lot. Was only shown the cars I wanted to see. They let me test drive on my own. Salesmen Rafeal was polite and concerned abou More

by shellyeaston64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeal
January 19, 2011

I had a good experience at CarMart USA, they offer a large selection of vehicles and and chances are you will find what you are looking for. They are very knowledgeable and friendly about answering any More

by ProUPSdriveR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
January 18, 2011

My experience with Car Mart USA was great. Rafeal Montelongo was great to work with and was very helpful through the process. I really would recommend this dealership to anyone looking for a great de More

by szeiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeal Montelongo
December 09, 2010

Very Very unhappy with the service that we received from this dealer. We live over 300 miles away and called on a vehicle we were interested in. The sales associate set up a time for us to look at the vehic More

by brelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Dec 09, 2010 -

CarMart USA responded

We are very sorry you had a bad exprience with our dealership. if you could provide more info in regards to your salesperson, type of vehicle. I would like to find out what excatly happened. I am unable to make you satisfied going forward but would howver like to address the issue.

August 24, 2010

My name is Raul Esparza while reserching vehicales on line I came apound a black 2003 hummer with all the upgrades i was looking for so i loged onto the carmart usa home page which was advertiseing this More

by raul esparza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
maria in sales
Aug 24, 2010 -

CarMart USA responded

?My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We will address your issue with Maria. For your incovience we would like to send you check for $50.00 for your time spent. We would also request you change review or delete upon you recieving the check>

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