CarMax Alliance
Fort Worth,
Filter Reviews By Type
Showing 29 reviews
My experience was amazing! I worked with Jayden and he made this process super easy. He was very professional and handled everything really quick. We got in and out within 90 m I worked with Jayden and he made this process super easy. He was very professional and handled everything really quick. We got in and out within 90 minutes and left with a car! Give that man a promotion! More
Destiny, Izzy, and Madgna (those name spellings are probably so wrong :( ) Were amazing! They were friendly, patient and were quick to answer any questions I had. After the test drive with Izzy, he act probably so wrong :( ) Were amazing! They were friendly, patient and were quick to answer any questions I had. After the test drive with Izzy, he actually looked up other cars that I was also considering but as soon as I returned home, I decided to buy.... Madgna had all the paperwork and financing completely done and set up a time to go in in under an hour! Destiny was amazing and got me in and out in under an hour as well. The manager also came over to see me off after wards, Everyone went above and beyond! More
Customer Service was great ! I wish I would have put down more than $200 so my pmts wouldn’t have been $851 . And an interest rate of 24%. I didn’t understand why when I’ve been I wish I would have put down more than $200 so my pmts wouldn’t have been $851 . And an interest rate of 24%. I didn’t understand why when I’ve been on my job 10 yrs and make 5k a month. But I needed a car after my wreck and didn’t have time to shop around. . But again the Customer Service was great More
Great place to buy a car! Great staff who are helpful and willing to go the extra mile to make sure you have a great experience. Destiny is an awesome staff member!!! Great staff who are helpful and willing to go the extra mile to make sure you have a great experience. Destiny is an awesome staff member!!! More
Destiny, Aurel and Aurel’s team who has helped us have been so kind and professional. This was our first buy from CarMax and so far we would definitely consider it again! Thank you to all of them been so kind and professional. This was our first buy from CarMax and so far we would definitely consider it again! Thank you to all of them More
The entire experience was seamless and easy with purchasing my new F-150. Everyone was friendly and helped answer all my questions. I would highly recommend using CarMax for a used vehicle purchase. purchasing my new F-150. Everyone was friendly and helped answer all my questions. I would highly recommend using CarMax for a used vehicle purchase. They are much easier to work with than a typical car dealership. Thanks! More
LD and Ozzie were great! This is my second vehicle bought from CARMAX and I will continue with them in the future. Both LD and Ozzie made me feel important and bent over ba This is my second vehicle bought from CARMAX and I will continue with them in the future. Both LD and Ozzie made me feel important and bent over backwards to accommodate my needs. They even went the extra mile when I needed a FOB reprogrammed. I also had a trade in and was given an excellent price on the vehicle and used the service department. I highly recommend CARMAX and LD and Ozzie in particular if you go there. More
We purchased a Tesla model three and found that there are many gaps in the effort to sell a Tesla to customers. It was not a seamless transaction because of the rather complicated transfer of ownership and s many gaps in the effort to sell a Tesla to customers. It was not a seamless transaction because of the rather complicated transfer of ownership and service issues requiring proprietary constraints. The service manager has made a great effort to make the experience recovery very good. More

