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CarMax Alliance

Fort Worth,

4.6
29 Reviews

Citadel Spring Drive

Fort Worth,

76177

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Showing 29 reviews

April 13, 2026

My experience was amazing! I worked with Jayden and he made this process super easy. He was very professional and handled everything really quick. We got in and out within 90 m More

by Ryanshonka1352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden
April 09, 2026

Destiny, Izzy, and Madgna (those name spellings are probably so wrong :( ) Were amazing! They were friendly, patient and were quick to answer any questions I had. After the test drive with Izzy, he act More

by kstrickland82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madgna, Izzy, Destiny
April 08, 2026

Customer Service was great ! I wish I would have put down more than $200 so my pmts wouldn’t have been $851 . And an interest rate of 24%. I didn’t understand why when I’ve been More

by Cathy.Carlton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efan Shaw
March 30, 2026

They was truly awesome and pretty quick. The experience was great, love them, will be back in the future. More

by shermanvenus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Magda and a young black gentlemen
March 25, 2026

Great place to buy a car! Great staff who are helpful and willing to go the extra mile to make sure you have a great experience. Destiny is an awesome staff member!!! More

by erindheldt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny, Manager on staff (can't remember his name)
March 25, 2026

Destiny, Aurel and Aurel’s team who has helped us have been so kind and professional. This was our first buy from CarMax and so far we would definitely consider it again! Thank you to all of them More

by Lynn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Destiny, Aurel, I forget the service guy but it was 8am March 10 2026
March 19, 2026

The entire experience was seamless and easy with purchasing my new F-150. Everyone was friendly and helped answer all my questions. I would highly recommend using CarMax for a used vehicle purchase. More

by JoshWillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth and Auriel
March 19, 2026

Great! I will recommend to my friends. Much better than a car thanks for everything More

by Pudler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but two ladies
March 15, 2026

LD and Ozzie were great! This is my second vehicle bought from CARMAX and I will continue with them in the future. Both LD and Ozzie made me feel important and bent over ba More

by DB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LD Hudson and Ozzie Garcia
March 15, 2026

We purchased a Tesla model three and found that there are many gaps in the effort to sell a Tesla to customers. It was not a seamless transaction because of the rather complicated transfer of ownership and s More

by Willsandoval
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aramis Matheus, Aurel Grecu
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