CarMax Amarillo
Amarillo, TX
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I had a great experience with CarMax except for the phone system. I ordered a 2021 Ram 1500 limited that was listed as being in Oklahoma City. The shipping was free. That was a surprise! I found everything w system. I ordered a 2021 Ram 1500 limited that was listed as being in Oklahoma City. The shipping was free. That was a surprise! I found everything was as advertised. I actually took my 185,00 2019 Ram 1500 lLonester to see what they would pay for it. We discovered they already had the 2021 in. The pickup was clean on the inside. Over time I discovered a few problem like worn out tires and lights not functioning properly. The fixed it under 90 day, 4000 mile warranty! Except for the phone system everything was done pleasantly and efficiently. I have already told my friends. I finally found a phone number that might bypass the home phone system and connect me directly to the service department. I wonder how many sales the phone system has cost CarMax? More
Excellent experience the salesman Carl was a good man and so was Tyler the mechanic they’re always real nice and they did everything I wanted them to do would highly recommend anyone who wants a car or sell so was Tyler the mechanic they’re always real nice and they did everything I wanted them to do would highly recommend anyone who wants a car or sell a car to go there first. Beat the xxxx out of getting kicked around by the manufacturing auto dealers. More
Shopping experience was easy, seemless and straightforward. Friendly and knowledgeable staff. These extra words are so I can skip this part. straightforward. Friendly and knowledgeable staff. These extra words are so I can skip this part. More
Dealing with one or two people was nice. No back and forth to the finance person 10 times. I picked out what I wanted, did the paperwork signed and drove off in my car. I love it. No back and forth to the finance person 10 times. I picked out what I wanted, did the paperwork signed and drove off in my car. I love it. More
The facility was clean and well maintained. The staff was friendly, professional and helpful. The process was clearly explained and, most of all, we got the exact vehicle we wanted!! The staff was friendly, professional and helpful. The process was clearly explained and, most of all, we got the exact vehicle we wanted!! More
Attentive, eager to please, friendly, helpful. Their teamwork was evident. This is intended to be my wife’s last car, but if not , we would definitely shop CarMax. Their teamwork was evident. This is intended to be my wife’s last car, but if not , we would definitely shop CarMax. More
Great service. Carl walked us through everything and made it easy. Thanks for everything. We like the way CarMax operates. If you want help, they are there but they Carl walked us through everything and made it easy. Thanks for everything. We like the way CarMax operates. If you want help, they are there but they'll leave you alon if you want. More

