CarMax Bloomington

Dealership is Great! Any one is very helpful. Going online veiw the vehicles make it easy. I bought my daughter a car from another state. When carmax in Bloomington rece Any one is very helpful. Going online veiw the vehicles make it easy. I bought my daughter a car from another state. When carmax in Bloomington received, the Kia was just like the description listed. My daughter fell in love with the car. Financing was easy and hassle-free. Sales representative and manager of CarMax in Bloomington Illinois get a five star for their customer service and overall experience made easy. I would recommend CarMax to all friends and family members. I even went back and purchased a different vehicle for myself. More

Both the manager and the sales rep we dealt with were very nice, friendly, helpful, and eager to please. The only thing that we felt was lacking was the speed of the sale and what felt like a very disjo very nice, friendly, helpful, and eager to please. The only thing that we felt was lacking was the speed of the sale and what felt like a very disjointed process. We had a car shipped in from another Carmax location that we were eager to purchase after a test drive...still the time it took us to drive away with the vehicle (from beginning to end) took over 4 hours. One star removed for that reason. More

This is a second car that I had purchased from CarMax and I love it . It is very convenient , fast and excellent services. I love it . It is very convenient , fast and excellent services. More

They did not explain anything about the vehicle or features and did not disclose the imperfections. When I pointed them out they said they couldn’t match the paint to touch them up and told me to orde features and did not disclose the imperfections. When I pointed them out they said they couldn’t match the paint to touch them up and told me to order the touch up pen from Mitsubishi and send them the receipt. Also, sold me the car with an open recall. I then wanted to get something different as it was in my 10 days and I was told I had to apply for financing again and pay more money down. More

I would give this dealership high marks for friendliness and professionalism. Our sales consultant was very helpful and knowledgeable. and professionalism. Our sales consultant was very helpful and knowledgeable. More