CarMax Columbia

Everyone I spoke with was very helpful. They were so knowledgeable. Great experience. Will definitely recommend. They were so knowledgeable. Great experience. Will definitely recommend. More

Josh and staff members were friendly but not pushy. They were able to answer my questions quickly and professionally. They were able to answer my questions quickly and professionally. More

Had a good experience. I lost my checkbook somewhere on the grounds, but Dennis, my sales associate, found it! One problem — they didn't tell me that I wouldn't get the tit I lost my checkbook somewhere on the grounds, but Dennis, my sales associate, found it! One problem — they didn't tell me that I wouldn't get the title for another month. More

Pleasant experience, came in to look at selling my current vehicle and ended up ultimately leaving with a very nice barely used Toyota Corolla. The reason I did purchase from them was their variety of current vehicle and ended up ultimately leaving with a very nice barely used Toyota Corolla. The reason I did purchase from them was their variety of vehicles available to shop all in one location. The price of used car seems to be at an all time high, however I was able to find a car I wanted at a no haggle price that was more than reasonable. The whole process was painless especially the final paperwork that wasn’t a high priced attempt to sell overpriced warranties and service plans. I will use this dealership again in the future More

Cece was very nice when I was buying the car. After I paid for it she didn’t want to help me with my problems. Zee and Brandon helped me. After I paid for it she didn’t want to help me with my problems. Zee and Brandon helped me. More

Great i will definitely recommend everyone is very nice and helpful if u look for a car i would recommend you to go there ❣️ and helpful if u look for a car i would recommend you to go there ❣️ More

The whole experience was excellent, beyond expectations. Everyone was first class and not typical car sales person trying to sell you something you don't want. Very helpful . Would absolutely recommend. Everyone was first class and not typical car sales person trying to sell you something you don't want. Very helpful . Would absolutely recommend. More

Friendly and well organized service, I will definitely consider them again when I need another car consider them again when I need another car More

⭐⭐⭐☆☆ Overall, I am happy with the vehicle I purchased, but my experience during the purchase process left something to be desired. I had this BMW shipped from another CarMax location after d purchased, but my experience during the purchase process left something to be desired. I had this BMW shipped from another CarMax location after doing my research and was prepared to purchase it. In fact, I arrived at the dealership with a check in hand after completing my test drive. During the inspection, I identified three dents on the driver’s door that were not disclosed in the vehicle’s “imperfections” photos. I asked whether they could be repaired before purchase and was told they met CarMax standards and would not be fixed. I was also told the dents could not be repaired because they were located on a body crease. Knowing that paintless dent repair is often possible on crease dents, I sought a second opinion after purchasing the vehicle. A dent repair specialist came to my home and successfully removed all three dents in less than an hour. My disappointment isn’t that the vehicle had minor imperfections—it’s a used vehicle and that’s understandable. My disappointment is that the dents were not disclosed and that I was given inaccurate information about the possibility of repairing them. I would have appreciated a more customer-focused approach, especially considering I had already committed to purchasing the vehicle. The car itself is great, but the handling of this issue took away from what otherwise could have been an excellent buying experience. More

I was lied too about the amenities in my car and I waited weeks for it to come in. I was never more disappointed in my life because they don't make my car anymore. weeks for it to come in. I was never more disappointed in my life because they don't make my car anymore. More