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CarMax Cy-Fair

Houston, TX

4.5
52 Reviews

19500 Northwest Fwy

Houston, TX

77065

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Showing 52 reviews

June 30, 2026

This is no ordinary dealership! They are truly genuine people with a heart to help and serve. I was blessed to be able to obtain a vehicle here in spite of an ironic situation. They More

by Jazmine.Williams21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katy
June 17, 2026

My car-buying experience was awesome! My wonderful salesman, Max, took excellent care of me throughout the entire process. He explained everything clearly, answered all of my questions, a More

by Felicia Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Brown
June 03, 2026

Appreciated quick service. We reached out to Reggie Dodd wanting a used Suburban. He found one quickly and we purchased the next day. More

by Ed Palmer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Dodd
May 31, 2026

Overall the buying experience was good, had to call back to schedule an oil change that the salesman was supposed to schedule. Besides that it was an overall good experience More

by austindthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem
May 30, 2026

Chris was very helpful and knowledgeable. The transaction went smoothly and the trade-in was easy. More

by asthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 22, 2026

Carmax Cyfiar location has been my favorite dealership for years the staff is always friendly and trustworthy. The dealership is always clean and the cars are the best More

by corleen.mcneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke
May 14, 2026

Best experience with Mr Max. I told him my budget the two style of vehicle and types of vehicles we were looking for and he found us the perfect one with low miles and perfect More

by mrsmelanie.pardo.11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
May 13, 2026

Great help, my dealer new every question i asked and was prompt. Very nice people. Love my car More

by Jasonmarey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
May 06, 2026

Car was still broken. Held hostage for a week fixing the broken part after already paying to ship the car here. So how the door lock was missed during inspection or final More

by jacobbetz0000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenneth ganther
May 04, 2026

My salesman was fantastic I was in and out flexible financing excellent customer service .all around More

by christybeechler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unfortunately can't remember name mabey derrell
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