CarMax Cy-Fair
Houston, TX
By Type
Showing 17 reviews
I've have bought many cars from CarMax the last 15+ years. The Service Department is great: Saul and Tijuana! The last two cars about (the last one last month) have been a nightmare with the paperwork! years. The Service Department is great: Saul and Tijuana! The last two cars about (the last one last month) have been a nightmare with the paperwork! Just today I was informed that the refund check sent to me was an error and had to be sent to the credit union. Similar financial challenges happened last year with the car I bought. Last year, the car was never fully paid off- the payoff was off by one month. I was not aware of this so I paid it late. I've bought a total of 5 cars in 15+ years. I do not have faith in this dealership (service dept excluded). I will not buy another car from this CarMax. More
The Car Max dealership located at the Northwest Freeway, Jersey Village, is definitely the best n my sale's person, Chris is so awesome n we have purchased three vehicles at this location! Just overall, a Jersey Village, is definitely the best n my sale's person, Chris is so awesome n we have purchased three vehicles at this location! Just overall, a great experience from beginning to end!!!!! More
Jorge was amazing as a 20 year carmax salesman he had me in and out approved and title in hand in less than 120 minutes. This is the type of employee that you should promote from within!! in and out approved and title in hand in less than 120 minutes. This is the type of employee that you should promote from within!! More
We had a wonderful car buying experience. I hope to be able to send more of my friends and family here. There was no pressure, but we knew we wanted to walk out the door with a vehicle, and I hope to be able to send more of my friends and family here. There was no pressure, but we knew we wanted to walk out the door with a vehicle, and that is exactly what we did. The process was quick, and we felt like family after. Highly recommended! More
Ask for Jason Correa when you go. No high pressure, shows you what you ask for and keeps in touch after your visit if you don't find it the first time. No high pressure, shows you what you ask for and keeps in touch after your visit if you don't find it the first time. More

