CarMax Cy-Fair

My salesman, Jason went out of his way to make sure I got the car we had to transfer it & somehow it got canceled he made sure it made it and the sell was successful. the car we had to transfer it & somehow it got canceled he made sure it made it and the sell was successful. More

Left the dealership and car engine light came on! !! Horrible!!!!!!! This should not have happened! !! Horrible!!!!!!! This should not have happened! More

I was nervous, but they handle my nerves and is very great was an awesome guy. We got the deal done. Didn’t really take that long. great was an awesome guy. We got the deal done. Didn’t really take that long. More

Poor post sales support. Was told by sales person that I could obtain a second key for my vehicle through CarMax. Kept getting the run around from the sales person. Was to to Was told by sales person that I could obtain a second key for my vehicle through CarMax. Kept getting the run around from the sales person. Was to to go online. No support online. Called corporate, was told had to go to dealership, then told to try an online link they sent me. Link was not good. Went back to CarMax dealership. Was sent to the service dept, then parts. Parts couldn't order. Was told a sales manager would get back. NO ONE has called me back or tried to contact me. Still NO second key. Filed formal complaint with FTC and Texas Attorney General's Office Consumer Affairs Division. More

My first time financing a car and CarMax made so easy and fast and explained everything!! Thank you to Darvin Gatlin for all your help! fast and explained everything!! Thank you to Darvin Gatlin for all your help! More

My experience was the BEST! ! I wasn’t Rushed or pressured!!! Everything was perfect!! Thanks!! ! I wasn’t Rushed or pressured!!! Everything was perfect!! Thanks!! More

I had a great salesman. Patrick Cunningham. He was knowledgeable about the vehicles and very patient while I was making my decision. Patrick Cunningham. He was knowledgeable about the vehicles and very patient while I was making my decision. More

This was our 4th interaction buying and/or selling with CarMax and we will keep going back. Competitive vehicle prices. No pressure tactics. Very professional. High integrity. What else could you want CarMax and we will keep going back. Competitive vehicle prices. No pressure tactics. Very professional. High integrity. What else could you want? The financing ‘process' was easy and flexible and allowed us to re-finance after I obtained a lower interest rate. More

I bought several vehicles from Carmax and will definitely go back again. Always a great experience. go back again. Always a great experience. More

Great service, great customer support and Pat our salesman was pretty awesome. I would highly recommend any one to check them out. salesman was pretty awesome. I would highly recommend any one to check them out. More