CarMax Gulf Freeway

Very friendly and knowledge of business. I returned the first car that I acquired, I noticed that the engine was a little small for that car. I did this withing the limit time that CarMax of I returned the first car that I acquired, I noticed that the engine was a little small for that car. I did this withing the limit time that CarMax offers. No problem with the return. I requested a vehicle transfer of a car that I like. The transfer was completed on time and after test drive the car I decided to take it. I am very happy with the car and the service received. Thanks you to Nelly, great job. I recommend CarMax Gulf Freeway for your next car purchase. More

Listened to what I wanted to purchase and presented those choices. Great follow-up by CarMax staff. choices. Great follow-up by CarMax staff. More

We have purchased two vehicles from CarMax and have had a wonderful and easy experience! Abigail Ortiz is THE BEST!! We love her!! She is knowledgeable, warm, friendly and knows just what we want and is not wonderful and easy experience! Abigail Ortiz is THE BEST!! We love her!! She is knowledgeable, warm, friendly and knows just what we want and is not pushy at all! She had the vehicles ready for us so we didn't have to spend a lot of time waiting around! We will buy all our cars from her! More

The sales person we spoke to was very dismissive of my wife's questions and input even though the car we were buying was for her. The experience was very sexist and demeaning. We called and asked to spea wife's questions and input even though the car we were buying was for her. The experience was very sexist and demeaning. We called and asked to speak to a manager, the manager was also dismissive and demeaning. I have purchased CarMax cars from this dealership for years, but after this experience I never plan to shop here again. More

Five star service no hassle purchase fixed everything ask of them .will recommend to others of them .will recommend to others More

I has an awesome experience with Car Max Gulf Freeway, Abigail Ortiz was awesome, my Sale Rep. Abigail Ortiz was awesome, my Sale Rep. More

Slow to respond. Available vehicles were not well maintained. Vehicle purchased has been giving me problems since day 2. Available vehicles were not well maintained. Vehicle purchased has been giving me problems since day 2. More

Great customer service actually got me approved when no one else could on a way newer ride one else could on a way newer ride More

Abigail was awesome. She went beyond to help me out. In finding what I wanted and getting me through the process. She went beyond to help me out. In finding what I wanted and getting me through the process. More

I like the way the sales lady was not pushy let ask the question and made me feel I was in control of my car buying experience question and made me feel I was in control of my car buying experience More