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CarMax Gulf Freeway

Houston, TX

4.5
39 Reviews

13100 Gulf Freeway

Houston, TX

77034

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Showing 39 reviews

November 05, 2025

Great service and customer care! Would recommend friends and family to contact the team for future purchases More

by teeclark2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot
November 01, 2025

Great customer service they will get you right . In a car fast no hassle at all. You will not be disappointed at all. More

by Ligebrisby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
October 30, 2025

I would recommend Carmax for the variety of vehicles you have available. Your website also helped me to find the vehicle make that I was looking for. More

by rene_mendoza1868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Mclean
October 25, 2025

Very friendly and knowledge of business. I returned the first car that I acquired, I noticed that the engine was a little small for that car. I did this withing the limit time that CarMax of More

by miguelfigueroa911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelly, Lee
October 24, 2025

Listened to what I wanted to purchase and presented those choices. Great follow-up by CarMax staff. More

by mb.coward
Recommend Dealer
Yes
Employees Worked With
Cory Quinn
October 22, 2025

We have purchased two vehicles from CarMax and have had a wonderful and easy experience! Abigail Ortiz is THE BEST!! We love her!! She is knowledgeable, warm, friendly and knows just what we want and is not More

by bhoybach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Ortiz
October 19, 2025

The sales person we spoke to was very dismissive of my wife's questions and input even though the car we were buying was for her. The experience was very sexist and demeaning. We called and asked to spea More

by bosmailbox-media
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember the name
October 15, 2025

Five star service no hassle purchase fixed everything ask of them .will recommend to others More

by plughenry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thadd,Moland
October 13, 2025

I has an awesome experience with Car Max Gulf Freeway, Abigail Ortiz was awesome, my Sale Rep. More

by tracey.helms45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Ortiz
October 13, 2025

Slow to respond. Available vehicles were not well maintained. Vehicle purchased has been giving me problems since day 2. More

by Zaidyar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Melanie