CarMax Lubbock
Lubbock, TX
Filter Reviews By Type
Showing 26 reviews
The purchasing process was made seamless by Jordan, who assisted me from start to finish. He was able to address my concerns, answer all my questions and get me off the lot in what felt like less than an a assisted me from start to finish. He was able to address my concerns, answer all my questions and get me off the lot in what felt like less than an a hour. This is my third vehicle purchased from CarMax and each location has always made everything simple. The hardest part of the process was honestly on me, by which I mean choosing the vehicle I wanted because the choices are endless! More
Friendly service but not the most efficient. Follow up was not good. Had to do some of the errands myself such as pick up the frame for my license plate had to pick up my registration . But wher Follow up was not good. Had to do some of the errands myself such as pick up the frame for my license plate had to pick up my registration . But where representatives were friendly and had a and had good intentions of customer service More
They were great to work with. I love the no pressure mentality and their willingness to accommodate my needs. The whole experience was painless and Inlove my new Blazer! I love the no pressure mentality and their willingness to accommodate my needs. The whole experience was painless and Inlove my new Blazer! More
This was my second experience buying a car at CarMax, and both were great experiences. The associates were helpful, accommodating, and addressed all my concerns and questions. They have a great business mode both were great experiences. The associates were helpful, accommodating, and addressed all my concerns and questions. They have a great business model. We were very pleased. More
My experience with the dealership was very positive. .thanks to Kobe McQueen and also Michael Curry for their professionalism & cooperation. .thanks to Kobe McQueen and also Michael Curry for their professionalism & cooperation. More
Customer service (Jordan) and management was amazing through the entire process. They ensured I was well taken care and well informed. The car is amazing and I’m so excited to be in a car of my dreams h through the entire process. They ensured I was well taken care and well informed. The car is amazing and I’m so excited to be in a car of my dreams highly recommend More

