CarMax Lynnwood

Great experience. This was my first time using Carmax and I love it. Simple, no pressure process. This was my first time using Carmax and I love it. Simple, no pressure process. More

Felt slightly hoodwinked when salesman said there was only one key but I could keep one of the keys from the 2019 RX 350 I was trading and the Lexus dealer could simply reprogram the 2019 key to work in only one key but I could keep one of the keys from the 2019 RX 350 I was trading and the Lexus dealer could simply reprogram the 2019 key to work in the 2022 I was purchasing. That of course is not true so I had to purchase a new key for $450. Other than that, Carmax does a great job overall More

Friendly no pressure environment, Gabriel was able to match our car buying vibe and energy nicely. Good selection of the vehicle type that we were looking for but we still took advantage of the option to match our car buying vibe and energy nicely. Good selection of the vehicle type that we were looking for but we still took advantage of the option to have a specific truck shipped up from another CaMax location. More

Everyone that helped us was so nice and pleasant. They made the process of buying a car amazing! They made the process of buying a car amazing! More

Was very nice, staff was extremely friendly and helpful throught the whole process. The truck look even better in person then online. throught the whole process. The truck look even better in person then online. More

They were very professional and answered all the questions that I had. They were friendly and timely. questions that I had. They were friendly and timely. More

Jamey was super helpful and kept me updated about my car. . the whole process overall was easy and smooth . the whole process overall was easy and smooth More

Kyler was fantastic and so helpful! The process was very easy and efficient. Would recommend. The process was very easy and efficient. Would recommend. More

I felt totally comfortable with every person I met at CarMax. Everyone was polite and very helpful in choosing my car, and even put on my new plates when I received them. CarMax. Everyone was polite and very helpful in choosing my car, and even put on my new plates when I received them. More

They are very nice people but it seems that most things just don’t happen unless I push people. For instance I got a call last week telling me that my license plates were there. One person said they would just don’t happen unless I push people. For instance I got a call last week telling me that my license plates were there. One person said they would mail them USPS, he verbally gave me a tracking number. Another person told me they would be sent FedEx. The tracking number doesn’t work. They told me they would email the FedEx tracking number. The plates were supposed to be here by yesterday. I have no plates, no tracking number was sent. So I am sitting here wondering if the plates are lost and the business office is closed. This is typical of the entire deal. More