CarMax Lynnwood
Lynnwood, WA
Filter Reviews By Type
Showing 42 reviews
Marvin at CarMax went above and beyond to make this car buying experience very special. Thank you for the great service, will absolutely be using CarMax again! buying experience very special. Thank you for the great service, will absolutely be using CarMax again! More
Our salesperson Joe was very knowledgeable. He ordered a car in and stayed in touch through the process. The business office was efficient too. We are working with the service depot. Now and t He ordered a car in and stayed in touch through the process. The business office was efficient too. We are working with the service depot. Now and they , again have been very knowledgeable, doing things in a timely manner. More
For the most part it was smooth and with glitches. However, I selected Express checkout and was at the dealership for three hours. Comparing other car purchases in my experience, this should not be la However, I selected Express checkout and was at the dealership for three hours. Comparing other car purchases in my experience, this should not be labeled "Express." Also, when I wrote a check, the verification process was a little demeaning. Since I was unable to access the internet at home for a couple of days during the purchase, the manager on the floor said I was lying. They finally allowed me to login to my banking website and show him my balances in my accounts. More
Very simple and fast process! Definitely the best experience so far buying a car. Didn't have to spend half of the day to complete the purchase. Definitely the best experience so far buying a car. Didn't have to spend half of the day to complete the purchase. More
My experience trading in my car was so good I'll never set foot in a traditional dealership again. From start to finish, Janice was patient, kind, and knowledgeable. She went above and beyond what was nec set foot in a traditional dealership again. From start to finish, Janice was patient, kind, and knowledgeable. She went above and beyond what was necessary, even buying dinner for me and my mom when she learned we hadn't had a chance to eat that day. My trade in value was more than I hoped for and I'm thrilled with my new car. There was not a single thing I didn't like about the whole process, and Janice made it easy. No pressure, no sales tactics, no double speak, just facts. CarMax and Janice were a pleasure to work with! More

