CarMax Oceanside
Oceanside, CA
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The staff was attentive. I was welcome immediately after arriving. My test drive appointment was acknowledged right away. Very professional and formative throughout the proce I was welcome immediately after arriving. My test drive appointment was acknowledged right away. Very professional and formative throughout the process. First time using Carmax, I plan to recommend Carmax. More
We purchased a vehicle at the Oceanside Carmax on March 30. Forrest was very kind and helpful. We worked with him for several days to find a vehicle that matched our needs He even came in on his day off t 30. Forrest was very kind and helpful. We worked with him for several days to find a vehicle that matched our needs He even came in on his day off to take us through the purchase process. Thank you More
Up to dealing with Melody on 4/9/26, my experience was great at CarMax. Everyone was kind, courteous and helpful. Hence why I’m a returning customer. However, Melody in service wasn’t helpful at all and w great at CarMax. Everyone was kind, courteous and helpful. Hence why I’m a returning customer. However, Melody in service wasn’t helpful at all and was unprofessional in dealing with me as a customer. She assumed I knew her protocol in handling my case land did not communicate her actions until I reached out to get an update. This delayed the service I have been awaiting which is ordering my car emblem. I was originally told I would receive a call once it came in. But Melody transferred the case to another CarMax for whatever reason without communicating with me. Had I not called,, I’d still be waiting unaware of her actions. Nonetheless , I was very unsatisfied with her communication and attitude during the call. As a customer, I should not have to assume I know or read the mind of someone handling my case at the dealership. More
The varying and STRONG opinions about buying an EV were disconcerting. Kayla made it much better than the other two guys I spoke with at the Oceanside location. Do NOT lose Kayla! disconcerting. Kayla made it much better than the other two guys I spoke with at the Oceanside location. Do NOT lose Kayla! More
Larry in Oceanside was kind and helpful and responded well to communication while I searched for the right car to suit my needs. There was no pressure put upon me to purchase. I appreciate the time he to well to communication while I searched for the right car to suit my needs. There was no pressure put upon me to purchase. I appreciate the time he took to help me. More
Friendly and professional staff. Good selection of cars. We worked with Brennan and he was excellent! Very knowledgeable and personable. Very good communication skills. Good selection of cars. We worked with Brennan and he was excellent! Very knowledgeable and personable. Very good communication skills. More

