CarMax Oceanside
Oceanside, CA
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What a great experience - again. This is my third CarMax purchase, first at the Oceanside location. Larry was delightful, knowledgeable, kind, and very helpful. Besides the professio This is my third CarMax purchase, first at the Oceanside location. Larry was delightful, knowledgeable, kind, and very helpful. Besides the professionalism, he was just great to work with. The process was smooth and easy - thank you! More
Terrible terrible experience. Wonderful and friendly and helpful in the front office, but TERRIBLE in car preparation and fault discovery! Every car dealer washes the engine comp Wonderful and friendly and helpful in the front office, but TERRIBLE in car preparation and fault discovery! Every car dealer washes the engine compartment, so the terrible oil leak I discovered a couple of days after purchase was not evident when I bought it. That said, the CarMax process for a car they purchase MUST have noticed the oil all over the outside of the engine and instead of addressing it they washed it all off so it would look good. They didn't even check the oil level with the dipstick!!! Four days after my purchase I got a low oil warning. Even after adding a QUART the oil level only rose to HALF the required range! You sold me a car down OVER A QUART OF OIL. So much for your quality inspection :-(. And just to put a cherry on top of that, the second key had a DEAD BATTERY in it. So you never even tried that key to make sure it was working! I am SO disappointed with CarMax now. I suspect this isn't just the Oceanside store that's falling WAY short of the quality you advertise so constantly. This is the fourth car I've purchased from CarMax and I guarantee it is the LAST. I used to recommend CarMax to friends but from now on I will adamantly recommend AGAINST it. More
Better experience than I was expecting. Larry helped me through the paperwork with patience, clarity and humor. He even entertained me with card tricks and drawing as the car was getting Larry helped me through the paperwork with patience, clarity and humor. He even entertained me with card tricks and drawing as the car was getting cleaned and ready to go. Very pleasant time here. The whole staff was great. More
Quincy helped me. I was having issues with getting my license and it took about 2 months but they still waited and shipped me the car I wanted. I was having issues with getting my license and it took about 2 months but they still waited and shipped me the car I wanted. More
The dealership was pleasant and well maintained. Really great team. It was a journey to find the right car but they handle everything so well. Really great team. It was a journey to find the right car but they handle everything so well. More
Everyone at the dealership was great…so helpful, nice snd professional! We had a hard time making a decision, but Brennan was patient and extremely knowledgeable. He was very good at understanding our needs professional! We had a hard time making a decision, but Brennan was patient and extremely knowledgeable. He was very good at understanding our needs. More

