CarMax Omaha
Omaha, NE
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The whole process was very seamless. We came in on the weekend and it was busy but we had scheduled to look at a vehicle and we were seen quickly. We were able to test drive the vehicle We came in on the weekend and it was busy but we had scheduled to look at a vehicle and we were seen quickly. We were able to test drive the vehicle and then moved to purchase it. We paid cash, so I cannot speak to the financing side of it but everything was digital and we spent about 2.5 hours from entering for test drive to leaving with the vehicle. We had an issue with floor mats they took care of it quickly. After purchase, registration and tax documents came 12 days and that’s including the 10 day hold they have. Very quick and easy process. More
I had a much improved purchasing experience at Carmax than any other auto retailer in recent history. The only minor issue experienced in the process was not being told or explained via the website that than any other auto retailer in recent history. The only minor issue experienced in the process was not being told or explained via the website that once the vehicle had been paid to transport to local Carmax, test driven and inspected, that if not purchased on the spot it would go into the lot for purchase. This presented some anxiety since it was on a Friday afternoon and I was financing through my own bank. If it was a sales ploy it represented something a regular car dealership would do. The investment of an $800 transport fee should give customer some amount of time beyond the test drive to secure the process. More
steve lowry did an excellent job very satisfied with him for our salesman when we need another car we will be sure to come back to CarMax great salesman and so far a great car for our salesman when we need another car we will be sure to come back to CarMax great salesman and so far a great car More
Had the best experience with Austin. He was so helpful. Love the Forrester! We have always bought our vehicles from CarMax for that reason! Great customer service He was so helpful. Love the Forrester! We have always bought our vehicles from CarMax for that reason! Great customer service More
Logan was really nice. Nice place to shop for cars. I like how Car Max doesn’t harass you in to buying a car. You can actually look. Great job. Nice place to shop for cars. I like how Car Max doesn’t harass you in to buying a car. You can actually look. Great job. More
