CarMax Phoenix-Gilbert

I was little hesitant to go to any dealer, let alone be a reseller firm..but after my interaction with Carmax, i must admit as i have been pleasantly surprised. First was the aggressive and competent pricing reseller firm..but after my interaction with Carmax, i must admit as i have been pleasantly surprised. First was the aggressive and competent pricing and then no hassle buying on thier website, even though i had to ship the car from NV to AZ, process was smooth, transparent and fully traceable. Then the day of visiting local mcarmax at Gilbert, AZ to test drive and purchase; Test drive was handled smoothly by friendly guys, specially Brian at Gilbert facility was very helpful and patient in answering all questions and making note of minor items which needed Carmax support to get it fixed. After i purchased the car, Carmax people promptly followed up, scheduled my visit to address items which i had raised; they worked very professionally. I would highly recommend Carmax an =d Gilbert Location in Arizona. More

Love the whole experience. Friendly and knowledgeable staff. This is how buying a car should be. Love our car. Definitely recommend these guys Friendly and knowledgeable staff. This is how buying a car should be. Love our car. Definitely recommend these guys More

I needed help in setting things up up. And didn’t get any help. Poor service! And didn’t get any help. Poor service! More

Good experience, the staff went the extra mile to make sure the transaction completed smoothly. 10 day return policy is rare to see in the auto industry so that provided additional confidence in the purch sure the transaction completed smoothly. 10 day return policy is rare to see in the auto industry so that provided additional confidence in the purchase. Staff was transparent about vehicle history and condition which I appreciated. More

The experience was absolutely "Wonderful" No Stress Service! My salesperson was able to take care of everything that we needed. Service! My salesperson was able to take care of everything that we needed. More

Quick and easy. Much easier and less stressful than other dealerships. I was able to pick the vehicle I wanted and select my financing. Much easier and less stressful than other dealerships. I was able to pick the vehicle I wanted and select my financing. More

The online selection and approval process was quick and easy. Dolores made pick up a pleasure. easy. Dolores made pick up a pleasure. More

Quite a few models to choose from and our salesperson was very knowledgeable and helpful very knowledgeable and helpful More

This was a wonderful experience for my first time buying a car. There was no hassle or hidden fees. The agent was very helpful and friendly. I will definitely be going back and spreading the word. a car. There was no hassle or hidden fees. The agent was very helpful and friendly. I will definitely be going back and spreading the word. More

Sales person great, however vehicle detailing was awful, had to pay another company to clean vehicle as it should habe been done. had to pay another company to clean vehicle as it should habe been done. More