Back

CarMax Phoenix-Gilbert

Gilbert, AZ

4.8
55 Reviews

1480 E. Motorplex Loop

Gilbert, AZ

85297

Directions

Filter Reviews by Keyword

By Type

Showing 55 reviews

January 17, 2026

Don't sell them your car. I am beginning to believe that the reviews are AI generated or maybe even fake. They want to purchase my car for what the catalytic converter is More

by CasinoBlackJack3292
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Bill?
January 14, 2026

Great customer services. Tori Campa was very helpful by helping me choose a nice vehicle. More

by Helene.james1844
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori campa
January 13, 2026

Great service. Nice cars will recommend car max to friends and family. Overall great price More

by Freddy_90640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori
January 11, 2026

The best car purchase experience ever! Very fast and simple! I recommend CarMax to everyone! More

by Edgar M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Qader
January 06, 2026

Excellent experience, selecting a vehicle from a photo and having it shipped opens up availability to get exactly what you want. Carmax makes this process so easy, since you are not required to make the p More

by Rocky S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
December 28, 2025

This is my husband and I second vehicle we've purchased from a dealership in The last 5 years and this is the second vehicle we purchased from CarMax we are very very happy and content with the buying expe More

by usarmycavalryscout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
December 27, 2025

This is the 4th vehicle we've purchased. Lisa was amazing, helpful, patient, and knowledgeable....other than the time spent for necessary documents/safety paperwork we had a good experience More

by mbp254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa G
December 26, 2025

Very customer friendly, I would like to have seen more inventory to choose from, we where disappointed in the lack of inventory. More

by reginaldrascon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori
December 24, 2025

Great service and selection. No “pushy” sales person pitch. Overall, great experience and wide range of car selection, especially on their website. More

by Ahmed
Recommend Dealer
Yes
Employees Worked With
Mike
December 23, 2025

I was amazed by the quick and accurate service. Details were cleared and numbers never changed. I was very pleased and satisfied with this team’s work and effort to ensure great service. KUDOS! More

by Ralph Cortes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
2
...