CarMax Phoenix-Gilbert

Employees were very helpful and efficient. We didn't have long wair times and the buying process was quick We didn't have long wair times and the buying process was quick More

The process was so quick and easy. I’m very happy with my new vehicle. Thank you! I’m very happy with my new vehicle. Thank you! More

I recently purchased a car from CarMax and had an outstanding experience from start to finish. The entire process was quick, smooth, and completely stress-free. The staff was friendly, knowledgeable, outstanding experience from start to finish. The entire process was quick, smooth, and completely stress-free. The staff was friendly, knowledgeable, and never pushy, which made buying a car actually enjoyable. They answered all my questions, kept everything transparent, and made sure I was comfortable every step of the way. The paperwork was handled efficiently, and I was in and out much faster than expected. Excellent customer service and a truly painless car-buying experience — I would absolutely recommend CarMax to anyone looking for a vehicle! More

The purchase process was efficient, friendly and responsive to my questions. When I returned after the purchase Mekhi quickly took care of a problem I had with something on the car. responsive to my questions. When I returned after the purchase Mekhi quickly took care of a problem I had with something on the car. More

Carmax made purchasing a vehicle easy. TJ, my sales guy was quick and thorough. Unfortunately the transmission on my new car fell apart in two weeks and the car has been in the shop for a TJ, my sales guy was quick and thorough. Unfortunately the transmission on my new car fell apart in two weeks and the car has been in the shop for a month! The prior work done on it was not listed on the Equifax report I was given at the time of purchase. Glad there was a warranty but I have been in a rental for weeks. More

Very happy with Dolores who guided us through the purchase. She provided excellent service and was very pleasant to work with. purchase. She provided excellent service and was very pleasant to work with. More

It was very easy to choose a car on their website. The salesperson made it very easy to choose a finance option - no hassle. I was in and out of dealership in 2 hrs. The salesperson made it very easy to choose a finance option - no hassle. I was in and out of dealership in 2 hrs. More

Straight forward, willingness to work with the customer and communicates effectively. Tori was fantastic to work with. and communicates effectively. Tori was fantastic to work with. More

Lisa did a great job for me and we were in and out very quickly. Thank you Lisa quickly. Thank you Lisa More

Third car purchase from CarMax. It has always been a convenient, low stress experience. Will come back for the next vehicle. It has always been a convenient, low stress experience. Will come back for the next vehicle. More