CarMax Phoenix-Gilbert

Clean, nice people, let you look around in your own pace, reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I hate pushy salesmen. None of that. Besize, Lady was assigned to me, so less stress nor did not have to feel looked down by men. Overall, very pleasant shopping experience. More

The car buying process went very smoothly and I feel that we got a great car for the price. we got a great car for the price. More

Fast easy and definitely would recommend CarMax to friends and family. Thank you so much CarMax. friends and family. Thank you so much CarMax. More

I would highly recommend CarMax because everyone there from beginning to end were helpful, friendly and knowledgeable. from beginning to end were helpful, friendly and knowledgeable. More

Process of smooth communication was great and our sales person. TJ was outstanding. Everything was just the easiest process I’ve ever had. person. TJ was outstanding. Everything was just the easiest process I’ve ever had. More

I've purchased two cars from here and no disappointment. Quality vehicles are sold here and the staff were helpful while working with me during financing. Quality vehicles are sold here and the staff were helpful while working with me during financing. More

Mike was great, the trade-in appraisal was fair, love the 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders above traditional dealership dirty dealing. More

All around good service but a couple concerns regarding mail in of check from credit union. mail in of check from credit union. More

The car they sold me clearly has a problem and they are gaslighting me to not wanting to fix it. It took me having to take the car to multiple mechanics for them to finally say yes there is a problem. But gaslighting me to not wanting to fix it. It took me having to take the car to multiple mechanics for them to finally say yes there is a problem. But now the car is unsafe to drive and they are not wanting to give a loaner. More

I appreciate the no pressure attitude. My sales person, Adrian, was very helpful and professional. My sales person, Adrian, was very helpful and professional. More