CarMax Phoenix-Gilbert

I love the car. I paid for shipping from another state, the car sat on the other state's lot as well as the AZ lot for days....when I received the car it was FILTHY I paid for shipping from another state, the car sat on the other state's lot as well as the AZ lot for days....when I received the car it was FILTHY I had to detail, ozone, ClO2 bomb, detail again to get a car that didn't smell like perfume and BO and change the cabin filter twice to get rid of the smells. They also listed the car build incorrectly. I mean, if you're in the car business you should have some ability to figure out what a car does/doesn't have in terms of packages. Oh well, the buying portion was fairly simple as was the selling. I just wish they could have had accurate intel on the packages as well as done a cleaning before selling the car. More

Very nice experience. No haggling, no "let me go speak to my manager" just a nice easy and fast transaction. No haggling, no "let me go speak to my manager" just a nice easy and fast transaction. More

Clean, nice people, let you look around in your own pace, reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I reserved test drive the next day. Came back, drove, satisfied, paper work and purchased. No hassle. Did not feel like being the meal for vouchers. I hate pushy salesmen. None of that. Besize, Lady was assigned to me, so less stress nor did not have to feel looked down by men. Overall, very pleasant shopping experience. More

The car buying process went very smoothly and I feel that we got a great car for the price. we got a great car for the price. More

Fast easy and definitely would recommend CarMax to friends and family. Thank you so much CarMax. friends and family. Thank you so much CarMax. More

I would highly recommend CarMax because everyone there from beginning to end were helpful, friendly and knowledgeable. from beginning to end were helpful, friendly and knowledgeable. More

Process of smooth communication was great and our sales person. TJ was outstanding. Everything was just the easiest process I’ve ever had. person. TJ was outstanding. Everything was just the easiest process I’ve ever had. More

I've purchased two cars from here and no disappointment. Quality vehicles are sold here and the staff were helpful while working with me during financing. Quality vehicles are sold here and the staff were helpful while working with me during financing. More

Mike was great, the trade-in appraisal was fair, love the 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders 2022 Silverado Z71 LTZ with the Texas edition. Would highly recommend Carmax to anyone shopping for a vehicle, overall experience head and shoulders above traditional dealership dirty dealing. More

All around good service but a couple concerns regarding mail in of check from credit union. mail in of check from credit union. More