CarMax Phoenix-West Valley

Very thorough and professional. Will definitely refer to friends. Cost of vehicles very reasonable. 10 day return policy is awesome. Will definitely refer to friends. Cost of vehicles very reasonable. 10 day return policy is awesome. More

Uploading documents was time consuming and useless. Extra trip required to store to bring original documents. Exterior of vehicle had not been cleaned after transfer so it was difficult to tell what wa Extra trip required to store to bring original documents. Exterior of vehicle had not been cleaned after transfer so it was difficult to tell what was dirt and what was scratches or damage. More

It was definitely convenient even for foreign customers who don't have experiences on purchasing a car in U.S. who don't have experiences on purchasing a car in U.S. More

If you hate going to dealerships then carmax is the way to go. Straight forward buying process, no pressure from sales people. to go. Straight forward buying process, no pressure from sales people. More

Everything went smooth as far as contract paper. However the delivery of my truck had a hiccup. They let me drive off with it but failed to top of the fuel tank as promised. So I had to return it However the delivery of my truck had a hiccup. They let me drive off with it but failed to top of the fuel tank as promised. So I had to return it later in the day to get it done. More

Efficient, understanding, helpful, patient sales team was very helpful from start to the finish thanks very helpful from start to the finish thanks More

What a great experience from chandler to Tolleson Arizona great service in a very timely fashion no sales gimmicks just great service from people who care. No finance up sales. I WOULD DO THIS AGAIN!!!!! T great service in a very timely fashion no sales gimmicks just great service from people who care. No finance up sales. I WOULD DO THIS AGAIN!!!!! Test drove did finance paperwork signed and walked out to freshly washed vehicle keys and full tank of gas. five star across the board. More

They helped me amazingly. And we're very friendly through the entire process even when I wanted to trade the car in the same day! And we're very friendly through the entire process even when I wanted to trade the car in the same day! More

Car Max offered a no hassle experience and we completed the transaction in a reasonable amount of time. We shopped on our own and when we were ready we connected with Michael Boyd. He was friendly and prof the transaction in a reasonable amount of time. We shopped on our own and when we were ready we connected with Michael Boyd. He was friendly and professional and got us out the door and on our way. Thanks Michael and Thank you for your service to our country! More

The salesperson was friendly and helpful. It was clean and comfortable environment. The purchase process was easy and was done quickly It was clean and comfortable environment. The purchase process was easy and was done quickly More