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CarMax Phoenix-West Valley

Tolleson, AZ

4.6
37 Reviews

1041 N. 99th Avenue

Tolleson, AZ

85353

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Showing 37 reviews

November 21, 2025

Express checkout was fast and convenient. No problems i was happy with over all customer service More

by n8tsosie21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica
November 21, 2025

Sergio’s customer service is second to none. I’d highly recommend him and Carmax to anyone looking for a new car. I dreaded the hassle of working with pushy dealership salesmen, but Sergio was More

by Kdinphx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
November 19, 2025

Our car was not detailed when picked up from buying online. It was so wrong. More

by Piggy5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
November 15, 2025

Very honest, easy to work with and great car prices! Happy with my new vehicle. More

by DKIPHART76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
November 12, 2025

Stacey was the best car sales person I have ever met omg and I’m so thankful for her because I always have bad experience when going into dealerships More

by carrlexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy
November 06, 2025

Process was explained very well on websight when we first started looking and once we'd selected a vehicle the process continued in an easy manner. We were treated with courtesy and professionalism each step More

by dixspot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Sergio, Alyssa
November 01, 2025

I recently purchased a truck from the West Valley CarMax. My salesman went above and beyond beyond for me taking pictures of the truck & texting them to me. I live 3-1/2 hours away from the dealership so t More

by brandon.mireault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
October 30, 2025

After buying my car, within a couple weeks it was throwing check engine light codes. Really disappointed and frustrated. More

by Zakhmills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carmax
October 29, 2025

I had a great experience there testing out cars and buying one, the agent that I had his name is Raheem and he was great More

by Lexisilver76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem
October 19, 2025

The service was great, quick, and very friendly. It did not take long at all. More

by Bronco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't you check the paper work. I can't remember the names. They did a great job.