CarMax Phoenix-West Valley

Express checkout was fast and convenient. No problems i was happy with over all customer service No problems i was happy with over all customer service More

Sergio’s customer service is second to none. I’d highly recommend him and Carmax to anyone looking for a new car. I dreaded the hassle of working with pushy dealership salesmen, but Sergio was I’d highly recommend him and Carmax to anyone looking for a new car. I dreaded the hassle of working with pushy dealership salesmen, but Sergio was professional, knowledgeable, personable, and exceeded all of my expectations. Going above and beyond to make my experience thoroughly enjoyable, Sergio made purchasing a new car fun again! Thank you!! More

Our car was not detailed when picked up from buying online. It was so wrong. online. It was so wrong. More

Very honest, easy to work with and great car prices! Happy with my new vehicle. Happy with my new vehicle. More

Stacey was the best car sales person I have ever met omg and I’m so thankful for her because I always have bad experience when going into dealerships and I’m so thankful for her because I always have bad experience when going into dealerships More

Process was explained very well on websight when we first started looking and once we'd selected a vehicle the process continued in an easy manner. We were treated with courtesy and professionalism each step started looking and once we'd selected a vehicle the process continued in an easy manner. We were treated with courtesy and professionalism each step of the process. E would recommend CarMax to family & friends More

I recently purchased a truck from the West Valley CarMax. My salesman went above and beyond beyond for me taking pictures of the truck & texting them to me. I live 3-1/2 hours away from the dealership so t My salesman went above and beyond beyond for me taking pictures of the truck & texting them to me. I live 3-1/2 hours away from the dealership so that was very helpful. I would recommend anybody to go there & buy their next vehicle. It was a great experience & I was in & outta there in about an hour More

After buying my car, within a couple weeks it was throwing check engine light codes. Really disappointed and frustrated. throwing check engine light codes. Really disappointed and frustrated. More

I had a great experience there testing out cars and buying one, the agent that I had his name is Raheem and he was great buying one, the agent that I had his name is Raheem and he was great More

The service was great, quick, and very friendly. It did not take long at all. It did not take long at all. More