CarMax Phoenix-West Valley

The dealership nice clean personal so helpful the best of the their bilingual service and helpful customer service!! the their bilingual service and helpful customer service!! More

Great service nice and knowledgeable customer service wonderful experience I highly recommend this dealership to everyone wonderful experience I highly recommend this dealership to everyone More

Everyone that’s helped me there has been really polite, and extremely pleasant to deal with. and extremely pleasant to deal with. More

This is my 2nd buying experience with Carmax West Valley Phoenix. It’s so much better than the hassle you get from regular dealerships. It’s such a great experience and it really goes pretty fast also in Phoenix. It’s so much better than the hassle you get from regular dealerships. It’s such a great experience and it really goes pretty fast also in comparison to others. Working with Len Sustaita is exceptional, true professional and honest. He’s my go to car guy. 2nd time buying thru him. I won’t go anywhere else. More

I was very pleased with my experience. I got a good offer on my trade, the new car was reasonably priced compared with kkb, and the process was so much faster than the traditional way of b I got a good offer on my trade, the new car was reasonably priced compared with kkb, and the process was so much faster than the traditional way of buying a car. More

Working with Carmax is always an easy process in both buying and selling. However, this was the first time I bought a vechicle that I found on their website from across the country. I was able to search buying and selling. However, this was the first time I bought a vechicle that I found on their website from across the country. I was able to search for the car with the exact features I wanted and a price that was straightforward and fair. The reservation process was simple. They kept me abreast of shipping status as well as making an appointment to go see it. I was able to upload my documents in advance, reducing the amount of time spent in the dealership. After arriving, I took the vehicle for a breif test drive and was able to complete the purchase and drive-away within 45 minutes. No sales pressure, no haggling. Just straightforward. More

From first phone call to in store experience nothing but great customer service from Christyani and Sergio , all were above and beyond. This is our 5 car purchased from this same store . A pleasure. A+++ great customer service from Christyani and Sergio , all were above and beyond. This is our 5 car purchased from this same store . A pleasure. A+++ More

Second purchase with Carmax and was a great experience both times. Very easy and efficient from start to finish. Thank you! both times. Very easy and efficient from start to finish. Thank you! More

Cindy was a huge help in making my car buying experience seamless. She went above and beyond. I will be referring her to all friends and family. Thank you! seamless. She went above and beyond. I will be referring her to all friends and family. Thank you! More

We were first time buyers at a Car Max dealer. The sales representative was not pushy and allowed us to test drive the cars we requested. We were pre-approved for a car loan through our bank and t The sales representative was not pushy and allowed us to test drive the cars we requested. We were pre-approved for a car loan through our bank and the purchase of the vehicle went smoothly. Our overall experience from the time we walked in, to when we left was positive. I would recommend Car Max do anyone looking for a vehicle. More