CarMax Springfield MO

Had a few minor issues with the truck when it came in and the dealership took care of everything with no problems. The salesman was very helpful and did a good job. the dealership took care of everything with no problems. The salesman was very helpful and did a good job. More

Excellent service and response from all employees both in sales and service. All consistently made effort to ensure customer satisfaction and positive experience. Devan Smith took the time to show feat sales and service. All consistently made effort to ensure customer satisfaction and positive experience. Devan Smith took the time to show features of vehicle and answer all questions. Josiah Rodgers made positive effort to ensure all maintenance/repair was completed as requested. More

Jeff was nice n very helpful patient and understanding and walked me right through the buying process and walked me right through the buying process More

When everyone else said no they said if you can do a down payment we got you. Great bunch of people payment we got you. Great bunch of people More

Gabrielle was very helpful and made the process go seamlessly. Thank you Gabrielle for a great experience. seamlessly. Thank you Gabrielle for a great experience. More

Everyone was so incredibly nice and the entire process was super easy! I will definitely be sending my friends and family your way! was super easy! I will definitely be sending my friends and family your way! More

It took 3 weeks for the car to arrive when it was supposed to take 1-2 business days. We did all of the pre check-in through the dashboard, and it said it would take 35 minutes from our time of arriv supposed to take 1-2 business days. We did all of the pre check-in through the dashboard, and it said it would take 35 minutes from our time of arrival to leave with the car. It took over 2 hours. More

The dealership was friendly and helpful it was also a pleasant and clean environment to walk in to. pleasant and clean environment to walk in to. More

I am SO impressed by my first experience at CarMax in Springfield, MO! After the disastrous hailstorm that totaled tens of thousands of cars in April 2026, I was able to sit in various makes and models, Springfield, MO! After the disastrous hailstorm that totaled tens of thousands of cars in April 2026, I was able to sit in various makes and models, as well as find the pick I wanted! It was delivered in less than a week! Considering the devastation of losing a car only 5 years old, the calm experience at CarMax made me a believer! More

This is my second CarMax purchase (first was in California), so glad you finally came to Springfield! California), so glad you finally came to Springfield! More