CarMax Springfield MO
Springfield, MO
Filter Reviews By Type
Showing 26 reviews
Great experience 10/10 would recommend to friends & family - sold my car to CarMax 3 weeks before buying one. The process was easy and there was no haggling, what was quoted online was what was paid fo family - sold my car to CarMax 3 weeks before buying one. The process was easy and there was no haggling, what was quoted online was what was paid for the car and zero pressure to try to get me to "trade." I was assured of the time frame for the sales tax credit, car was paid off EXCEPTIONALLY fast, and when we decided to buy one, again, there was zero nonsense - no sales manager going back and forth, no high pressure finance manager trying to upsell, and no xx stories about how they are being "super fair" with us... It was REFRESHING to buy one that easy - in and out including the test drive in UNDER 2 hours!!! More
My experience at Carmax in Springfield was very good and I have absolutely no complaints whatsoever. Justin was great help in getting me processed and getting me an affordable rate.It was quick, easy and I I have absolutely no complaints whatsoever. Justin was great help in getting me processed and getting me an affordable rate.It was quick, easy and I left with my car the same day More
Your staff at Springfield, Mo were professional, curious and very friendly. They were active listeners with our concerns and questions. We Very much appreciate them, thank you! and very friendly. They were active listeners with our concerns and questions. We Very much appreciate them, thank you! More
Very polite, explained everything before I got there. Told me everything I needed to do and bring to save time. Did what they said they would. Told me everything I needed to do and bring to save time. Did what they said they would. More
The staff at the Springfield location was amazing! We worked with Madelyn on an issue with a purchase from another Carmax location and she was so friendly and patient. Additionally, when I brought my We worked with Madelyn on an issue with a purchase from another Carmax location and she was so friendly and patient. Additionally, when I brought my car back for service with Josiah, I was pleasantly surprised to find that my gas tank had been filled. That was such an unexpected blessing. I am so pleased with the entire experience and will definitely be a return customer. More
This is the third vehicle we've bought from CarMax. The transaction was quick, easy, and the price was what they said it would be. After service was excellent. They replaced the air dam and the windshi The transaction was quick, easy, and the price was what they said it would be. After service was excellent. They replaced the air dam and the windshield for free. More

