CarMax Springfield

Although the process took awhile I was happy with the truck I purchased and thought it was worth the wait. The sales person kept me informed of the delays and what was being done to remedy. I doubt tha truck I purchased and thought it was worth the wait. The sales person kept me informed of the delays and what was being done to remedy. I doubt that most transactions have as many issues as I had. Everyone I dealt with had great customer service skills. More

I was so pleased with this service and the staff working there each time I came in. Everyone was accommodating and knowledgeable. I was quickly attended to, give good explanation if there would be a short d there each time I came in. Everyone was accommodating and knowledgeable. I was quickly attended to, give good explanation if there would be a short delay and everything seems to go like clockwork there. I have already recommended this business to at least 10 people. More

Every CarMax is great and this one is no different! This is my second Car Max purchase. 2 different states. Same exceptional service. CarMax truly is a hassle free buying experience!I will never buy a This is my second Car Max purchase. 2 different states. Same exceptional service. CarMax truly is a hassle free buying experience!I will never buy a car from another dealer ever. CarMax has my business period! More

Customer service was top notch. They explained the process very well. Made it nice and easy! They explained the process very well. Made it nice and easy! More

My wife and I had an excellent experience with CarMax and Makayla. The process was easy, straightforward, and without pressure! We will definitely use CarMax in the future for our car purchases as it easily Makayla. The process was easy, straightforward, and without pressure! We will definitely use CarMax in the future for our car purchases as it easily outclasses the dealership experience. More

Sammy Jean was the best! He was patient and attentive throughout the entire buying process! He was patient and attentive throughout the entire buying process! More

James was awesome got us in and out with a new car in time for me to get to work on time definitely recommend him 💯🙌🏼 time for me to get to work on time definitely recommend him 💯🙌🏼 More

Simone was amazing! She was so helpful during the buying and trade in process! We couldn't be happier! She was so helpful during the buying and trade in process! We couldn't be happier! More

Literally the easiest and best buying experience I’ve ever had!!! Thank you all at CarMax again!!! You have a customer for life!!! ever had!!! Thank you all at CarMax again!!! You have a customer for life!!! More

Overall, I would Recommend CarMax Springfield to anyone in need of a new vehicle. I worked with Adam and he was extremely helpful and informative. He made the experience easy and was very friendly. Thank y in need of a new vehicle. I worked with Adam and he was extremely helpful and informative. He made the experience easy and was very friendly. Thank you so much! More