CarMax Tucson

Excellent experience, from start to finish. The only sad thing is that I did not get a better trade rate ( but car had problems). The only sad thing is that I did not get a better trade rate ( but car had problems). More

It was the best car buying experience i have ever had. So easy. No pushy salesman. So easy. No pushy salesman. More

Very relaxed atmosphere, Cheri Brown was a joy to work with along with the staff with along with the staff More

Very enjoyable experience, no pressure, we were open minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect. minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect. More

They were friendly and showed me the cars I was looking for and suggested things z I had not thought about! Thank you! for and suggested things z I had not thought about! Thank you! More

Staff was efficient with my time. Kane was knowledgeable and handled any questions easily. The whole experience was pleasant Kane was knowledgeable and handled any questions easily. The whole experience was pleasant More

Terrific professional we worked with. No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports an No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports and advising us properly of pros/cons of the car. His name is Kane. Would highly recommend him to anyone looking to buy a pre-owned car, so ask for his name! More

Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!. More

The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires. More

The dealership was at a convenient location, was very clean and spacious with great employees in every department. clean and spacious with great employees in every department. More