CarMax

My only complaint would be that it took almost a whole week longer to get my car shipped to me than what I was originally told and I was given no updates through the process. However, when I actually went week longer to get my car shipped to me than what I was originally told and I was given no updates through the process. However, when I actually went in to purchase the car, the service was great and everything went smoothly. Becky was amazing and helpful and was very patient with me through my first time car buying journey. She made the process so simple which was a relief for me since I was doing this for my first time. The car was also in great condition when I got it and I have been loving it so far. More

The Raleigh Dealership was top notched from the second I entered the door! Prince reached out in most professional manner, allowing me to browse while providing guidance where certain vehicles were located. entered the door! Prince reached out in most professional manner, allowing me to browse while providing guidance where certain vehicles were located. Once I decided the specific vehicle I wanted to look at, he provided the kind of detail necessary for making an informed decision. There was no haggling, only professional detail. As a result, I purchased a Highlander! I will definitely return there for my future vehicle needs! More

Salesperson was fine. The process of transfering vehciles is broken. You put online a vehicle that was defective and made me wait a week to transfer in another vehicle d The process of transfering vehciles is broken. You put online a vehicle that was defective and made me wait a week to transfer in another vehicle due to your process and poor service. I would suggest to all to avoid transfering a vehicle as the system is broken and the owness some how the customer is the one in the wrong. Sloppy, Poor service and I will tell this story a million times in mylife time. Avoid Avoid Avoid More

The agent that served us, Cody Rouso (sp. ) was great. Thoughtful, patient, calm , reassuring. Cody helped us feel comfortable with the process. ) was great. Thoughtful, patient, calm , reassuring. Cody helped us feel comfortable with the process. More

Great and fast experience. Becky was great to work with and would highly recommend her! Becky was great to work with and would highly recommend her! More

On our initial visit we were greeted in a friendly and professional way even though we didn’t have an appointment. The dealership is easily accessible from the high way and every person we met there was v professional way even though we didn’t have an appointment. The dealership is easily accessible from the high way and every person we met there was very good at their jobs. More

I've purchased 3 of my last 4 cars from this dealership and 1 from the one on Glenwood. They have all been great experiences. The sales consultants have always taken great care of me. The service has be and 1 from the one on Glenwood. They have all been great experiences. The sales consultants have always taken great care of me. The service has been great on the few times I've required it. More

FROM THE MOMENT I STARTED LOOKING FOR A CAR WITH CAR MAX TIL I ACTUALLY BOUGHT THE CAR MY EXPERIENCE WAS PASS SUPERB. CUSTOMER SERVICE WAS OUTSTANDING. AND THE SALESMAN WAS PHENOMENAL ,VERY KNOWLEDGEABLE AN TIL I ACTUALLY BOUGHT THE CAR MY EXPERIENCE WAS PASS SUPERB. CUSTOMER SERVICE WAS OUTSTANDING. AND THE SALESMAN WAS PHENOMENAL ,VERY KNOWLEDGEABLE AND HE HELPED ME MAKE A AWESOME DECISION ON A AWESOME VEHICLE. DEFINITELY RECOMMEND CAR MAX AND THHE WHOLE STAFF More

Cody really helped me out and made the process for buying a car beyond smooth. I truly appreciate him. Whatever they pay him isn’t enough. a car beyond smooth. I truly appreciate him. Whatever they pay him isn’t enough. More

Excellent customer service, knowledgeable, patient, and timely responses to requests. Highly recommend to others. Thank you! timely responses to requests. Highly recommend to others. Thank you! More